Document (#11744)

Author

Meadows, C.J.

Title

¬A study of user performance and attitudes with information retrieval interfaces

Source

Journal of the American Society for Information Science. 46(1995) no.7, S.490-505

Year

1995

Abstract

Reports on a project undertaken to compare the behaviour of 2 types of users with 2 types of information retrieval interfaces. The user types were search process specialists and subject matter domain specialists with no prior online database search experience. The interfaces were native DIALOG, which uses a procedural language, and OAK, a largely menu based, hence non procedural language interface communicating with DIALOG. 3 types of data were recorded: logs automatically recorded by computer moitoring of all searches, results of structured interviews with subjects at the time of the searches, and results of focus group discussions after all project tasks were completed. The type of user was determined by a combination of prior training, objective in searching, and subject domain knowledge. The results show that the type of interface does affect performance and users adapt their behaviour to interfaces differently. Different combinations of search experience and domain knowledge will lead to different behaviour in use of an information retrieval system. Different kinds of users can best be served with different kinds of interfaces

Theme

Retrievalstudien

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4. Lewandowski, D.: ¬The retrieval effectiveness of search engines on navigational queries (2011) 0.32

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5. Akeroyd, J.: Information seeking in online catalogues (1990) 0.30

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