Document (#12385)

Author
Kerr, S.T.
Title
Wayfinding in an electronic database : the relative importance of natigational cues vs. mental models
Source
Information processing and management. 26(1990) no.4, S.511-523
Year
1990
Abstract
Difficulties with 'wayfinding' are common among users of electronic information systems. A study of strategies (textual, graphic, colour) for cuing users to their location in a data base showed that the presence or absence of physical cues was less important to successful searching than the user's abibiliy to represent internally the structure of the information. Users with more detailed and complete impressions of the data base searched faster. But the variety of different representations of the data base suggest it may be very difficult to create generic models as help to novice users
Theme
OPAC

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