Document (#12676)

Author
David, C.
Giroux, L.
Bertrand-Gastaldy, S.
Lanteigne, D.
Title
Indexing as problem solving : a cognitive approach to consistency
Source
Connectedness: information, systems, people, organizations. Proceedings of CAIS/ACSI 95, the proceedings of the 23rd Annual Conference of the Canadian Association for Information Science. Ed. by Hope A. Olson and Denis B. Ward
Imprint
Alberta : Alberta University, School of Library and Information Studies
Year
1995
Pages
S.79-89
Abstract
Indexers differ in their judgement as to which terms reflect adequately the content of a document. Studies of interindexers' consistency identified several factors associated with low consistency, but failed to provide a comprehensive model of this phenomenon. Our research applies theories and methods from cognitive psychology to the study of indexing behavior. From a theoretical standpoint, indexing is considered as a problem solving situation. To access to the cognitive processes of indexers, 3 kinds of verbal reports are used. We will present results of an experiment in which 4 experienced indexers indexed the same documents. It will be shown that the 3 kinds of verbal reports provide complementary data on strategic behavior, and that it is of prime importance to consider the indexing task as an ill-defined problem, where the solution is partly defined by the indexer him(her)self
Footnote
Auch unter: http://www.ualberta.ca/dept/slis/cais/david.htm
Theme
Indexierungsstudien

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  5. Ward, M.L.: ¬The future of the human indexer (1996) 0.15
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