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Mautrich, M.: ¬Die Call Center-Euphorie : eine echte Chance für verbesserte und neue Dienstleistungen der Informationsspezialisten? (2000)
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Rösch, H.: Informationsethik (2023)
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Rinn, R.; Werner, C.: ¬Der Neuerscheinungsdienst Der Deutschen Bibliothek : Eine Bilanz nach eineinhalb Jahren (2004)
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Pieschel, K. (Bearb.): Pflichtenhefte für den EDV-Einsatz in öffentlichen Bibliotheken : Anregungen zu ihrer Erstellung, Gliederung und Erläuterungen (1994)
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Scholz, O.R.: Verstehen und Rationalität : Untersuchungen zu den Grundlagen von Hermeneutik und Sprachphilosophie (1999)
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