Document (#14688)

Author
Norris, D.L.
Title
Reaching the end : designing differentiated end user products
Source
Proceedings of the 17th National Online Meeting 1996, New York, 14-16 May 1996. Ed.: M.E. Williams
Imprint
Medford, NJ : Information Today
Year
1996
Pages
S.175-179
Abstract
Using LEXIS/NEXIS' Business Information Services as a example, examines the strategic implications of developing products for differentiated end users. Addresses the difficulties of designing new interfaces for new markets while maintaining a high degree of customer satisfaction with existing clients using legacy systems
Theme
Informationsdienstleistungen
Object
LEXIS/NEXIS

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