Document (#15480)

Author

Webb, S.P.

Title

Know how : the hidden information asset

Source

Information management report. 1996, Sept., S.13-16

Year

1996

Abstract

Discusses the nature and use of individual knowledge and experience ('know how') as part of the corporate information resource. Looks at the reasons for taking a more formal approach to such information, drawing on author's research in British legal firms. Considers the impact of 'know how' systems on the future direction and style of library and information provision, and the role and responsibilities of LIS practitioners in their development, operation and use

Theme

Information Resources Management

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