Document (#17168)

Author

DiMartino, D.
Zoe, L.R.

Title

End-user full-text searching : access or excess?

Source

Library and information science research. 18(1996) no.2, S.133-149

Year

1996

Abstract

Reports a study which examined and assessed the search techniques of trained end-users to determine whether or not they were searching the system affectively. 131 multilingual graduate students at Baruch College, City University of New York searched a full-text system and completed a survey that asked them to evaluate the system and describe their search strategy and techniques. 55% indicated dissatisfaction with their searches. Correlations between native language and searching results and satisfaction are shown. Findings suggest that computer-literate end users with prior experience searching other databases and formal training experience more difficulties than in commonly realized. Discusses the implications for training

Theme

Benutzerstudien
Suchtaktik

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