-
Shachaf, P.; Oltmann, S.M.; Horowitz, S.M.: Service equality in virtual reference (2008)
0.28
0.27756327 = sum of:
0.27756327 = product of:
0.99129736 = sum of:
0.017723387 = weight(abstract_txt:these in 5986) [ClassicSimilarity], result of:
0.017723387 = score(doc=5986,freq=1.0), product of:
0.059297923 = queryWeight, product of:
1.084439 = boost
3.1881294 = idf(docFreq=4957, maxDocs=44218)
0.017151354 = queryNorm
0.29888713 = fieldWeight in 5986, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.1881294 = idf(docFreq=4957, maxDocs=44218)
0.09375 = fieldNorm(doc=5986)
0.056072988 = weight(abstract_txt:academic in 5986) [ClassicSimilarity], result of:
0.056072988 = score(doc=5986,freq=1.0), product of:
0.1277941 = queryWeight, product of:
1.5919917 = boost
4.6802773 = idf(docFreq=1114, maxDocs=44218)
0.017151354 = queryNorm
0.43877602 = fieldWeight in 5986, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6802773 = idf(docFreq=1114, maxDocs=44218)
0.09375 = fieldNorm(doc=5986)
0.04656639 = weight(abstract_txt:study in 5986) [ClassicSimilarity], result of:
0.04656639 = score(doc=5986,freq=2.0), product of:
0.102583416 = queryWeight, product of:
1.7469063 = boost
3.423806 = idf(docFreq=3916, maxDocs=44218)
0.017151354 = queryNorm
0.45393682 = fieldWeight in 5986, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.423806 = idf(docFreq=3916, maxDocs=44218)
0.09375 = fieldNorm(doc=5986)
0.07291656 = weight(abstract_txt:reference in 5986) [ClassicSimilarity], result of:
0.07291656 = score(doc=5986,freq=1.0), product of:
0.17428347 = queryWeight, product of:
2.2769797 = boost
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.017151354 = queryNorm
0.41837907 = fieldWeight in 5986, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.09375 = fieldNorm(doc=5986)
0.15582687 = weight(abstract_txt:quality in 5986) [ClassicSimilarity], result of:
0.15582687 = score(doc=5986,freq=2.0), product of:
0.2526019 = queryWeight, product of:
3.1653278 = boost
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.017151354 = queryNorm
0.61688715 = fieldWeight in 5986, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.09375 = fieldNorm(doc=5986)
0.320346 = weight(abstract_txt:service in 5986) [ClassicSimilarity], result of:
0.320346 = score(doc=5986,freq=6.0), product of:
0.3050358 = queryWeight, product of:
3.8889363 = boost
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.017151354 = queryNorm
1.0501915 = fieldWeight in 5986, product of:
2.4494898 = tf(freq=6.0), with freq of:
6.0 = termFreq=6.0
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.09375 = fieldNorm(doc=5986)
0.3218452 = weight(abstract_txt:dimensions in 5986) [ClassicSimilarity], result of:
0.3218452 = score(doc=5986,freq=2.0), product of:
0.40967524 = queryWeight, product of:
4.0310693 = boost
5.925446 = idf(docFreq=320, maxDocs=44218)
0.017151354 = queryNorm
0.78561056 = fieldWeight in 5986, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
5.925446 = idf(docFreq=320, maxDocs=44218)
0.09375 = fieldNorm(doc=5986)
0.28 = coord(7/25)
-
Bicknell, T.: Focusing on quality reference service (1994)
0.22
0.21773301 = sum of:
0.21773301 = product of:
1.088665 = sum of:
0.023599828 = weight(abstract_txt:library in 854) [ClassicSimilarity], result of:
0.023599828 = score(doc=854,freq=1.0), product of:
0.059245463 = queryWeight, product of:
1.0839592 = boost
3.1867187 = idf(docFreq=4964, maxDocs=44218)
0.017151354 = queryNorm
0.39833984 = fieldWeight in 854, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.1867187 = idf(docFreq=4964, maxDocs=44218)
0.125 = fieldNorm(doc=854)
0.3243597 = weight(abstract_txt:morale in 854) [ClassicSimilarity], result of:
0.3243597 = score(doc=854,freq=1.0), product of:
0.26980942 = queryWeight, product of:
1.6356823 = boost
9.617446 = idf(docFreq=7, maxDocs=44218)
0.017151354 = queryNorm
1.2021807 = fieldWeight in 854, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
9.617446 = idf(docFreq=7, maxDocs=44218)
0.125 = fieldNorm(doc=854)
0.13749278 = weight(abstract_txt:reference in 854) [ClassicSimilarity], result of:
0.13749278 = score(doc=854,freq=2.0), product of:
0.17428347 = queryWeight, product of:
2.2769797 = boost
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.017151354 = queryNorm
0.7889031 = fieldWeight in 854, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.125 = fieldNorm(doc=854)
0.2544642 = weight(abstract_txt:quality in 854) [ClassicSimilarity], result of:
0.2544642 = score(doc=854,freq=3.0), product of:
0.2526019 = queryWeight, product of:
3.1653278 = boost
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.017151354 = queryNorm
1.0073725 = fieldWeight in 854, product of:
1.7320508 = tf(freq=3.0), with freq of:
3.0 = termFreq=3.0
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.125 = fieldNorm(doc=854)
0.34874853 = weight(abstract_txt:service in 854) [ClassicSimilarity], result of:
0.34874853 = score(doc=854,freq=4.0), product of:
0.3050358 = queryWeight, product of:
3.8889363 = boost
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.017151354 = queryNorm
1.1433036 = fieldWeight in 854, product of:
2.0 = tf(freq=4.0), with freq of:
4.0 = termFreq=4.0
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.125 = fieldNorm(doc=854)
0.2 = coord(5/25)
-
Salvesen, G.: Is the library able to find the answer? (2005)
0.21
0.21374723 = sum of:
0.21374723 = product of:
0.763383 = sum of:
0.014749893 = weight(abstract_txt:library in 3009) [ClassicSimilarity], result of:
0.014749893 = score(doc=3009,freq=1.0), product of:
0.059245463 = queryWeight, product of:
1.0839592 = boost
3.1867187 = idf(docFreq=4964, maxDocs=44218)
0.017151354 = queryNorm
0.2489624 = fieldWeight in 3009, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.1867187 = idf(docFreq=4964, maxDocs=44218)
0.078125 = fieldNorm(doc=3009)
0.014769489 = weight(abstract_txt:these in 3009) [ClassicSimilarity], result of:
0.014769489 = score(doc=3009,freq=1.0), product of:
0.059297923 = queryWeight, product of:
1.084439 = boost
3.1881294 = idf(docFreq=4957, maxDocs=44218)
0.017151354 = queryNorm
0.24907261 = fieldWeight in 3009, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.1881294 = idf(docFreq=4957, maxDocs=44218)
0.078125 = fieldNorm(doc=3009)
0.038805325 = weight(abstract_txt:study in 3009) [ClassicSimilarity], result of:
0.038805325 = score(doc=3009,freq=2.0), product of:
0.102583416 = queryWeight, product of:
1.7469063 = boost
3.423806 = idf(docFreq=3916, maxDocs=44218)
0.017151354 = queryNorm
0.3782807 = fieldWeight in 3009, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.423806 = idf(docFreq=3916, maxDocs=44218)
0.078125 = fieldNorm(doc=3009)
0.13921356 = weight(abstract_txt:librarian in 3009) [ClassicSimilarity], result of:
0.13921356 = score(doc=3009,freq=2.0), product of:
0.21001013 = queryWeight, product of:
2.040824 = boost
5.9997935 = idf(docFreq=297, maxDocs=44218)
0.017151354 = queryNorm
0.6628898 = fieldWeight in 3009, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
5.9997935 = idf(docFreq=297, maxDocs=44218)
0.078125 = fieldNorm(doc=3009)
0.10524598 = weight(abstract_txt:reference in 3009) [ClassicSimilarity], result of:
0.10524598 = score(doc=3009,freq=3.0), product of:
0.17428347 = queryWeight, product of:
2.2769797 = boost
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.017151354 = queryNorm
0.60387814 = fieldWeight in 3009, product of:
1.7320508 = tf(freq=3.0), with freq of:
3.0 = termFreq=3.0
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.078125 = fieldNorm(doc=3009)
0.18364373 = weight(abstract_txt:quality in 3009) [ClassicSimilarity], result of:
0.18364373 = score(doc=3009,freq=4.0), product of:
0.2526019 = queryWeight, product of:
3.1653278 = boost
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.017151354 = queryNorm
0.7270085 = fieldWeight in 3009, product of:
2.0 = tf(freq=4.0), with freq of:
4.0 = termFreq=4.0
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.078125 = fieldNorm(doc=3009)
0.266955 = weight(abstract_txt:service in 3009) [ClassicSimilarity], result of:
0.266955 = score(doc=3009,freq=6.0), product of:
0.3050358 = queryWeight, product of:
3.8889363 = boost
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.017151354 = queryNorm
0.87515956 = fieldWeight in 3009, product of:
2.4494898 = tf(freq=6.0), with freq of:
6.0 = termFreq=6.0
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.078125 = fieldNorm(doc=3009)
0.28 = coord(7/25)
-
Radford, M.L.: Communication theory applied to the reference encounter : an analysis of critical incidents (1996)
0.21
0.20783783 = sum of:
0.20783783 = product of:
0.865991 = sum of:
0.06541848 = weight(abstract_txt:academic in 6421) [ClassicSimilarity], result of:
0.06541848 = score(doc=6421,freq=1.0), product of:
0.1277941 = queryWeight, product of:
1.5919917 = boost
4.6802773 = idf(docFreq=1114, maxDocs=44218)
0.017151354 = queryNorm
0.5119053 = fieldWeight in 6421, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6802773 = idf(docFreq=1114, maxDocs=44218)
0.109375 = fieldNorm(doc=6421)
0.038415313 = weight(abstract_txt:study in 6421) [ClassicSimilarity], result of:
0.038415313 = score(doc=6421,freq=1.0), product of:
0.102583416 = queryWeight, product of:
1.7469063 = boost
3.423806 = idf(docFreq=3916, maxDocs=44218)
0.017151354 = queryNorm
0.3744788 = fieldWeight in 6421, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
3.423806 = idf(docFreq=3916, maxDocs=44218)
0.109375 = fieldNorm(doc=6421)
0.1378144 = weight(abstract_txt:librarian in 6421) [ClassicSimilarity], result of:
0.1378144 = score(doc=6421,freq=1.0), product of:
0.21001013 = queryWeight, product of:
2.040824 = boost
5.9997935 = idf(docFreq=297, maxDocs=44218)
0.017151354 = queryNorm
0.6562274 = fieldWeight in 6421, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
5.9997935 = idf(docFreq=297, maxDocs=44218)
0.109375 = fieldNorm(doc=6421)
0.12030618 = weight(abstract_txt:reference in 6421) [ClassicSimilarity], result of:
0.12030618 = score(doc=6421,freq=2.0), product of:
0.17428347 = queryWeight, product of:
2.2769797 = boost
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.017151354 = queryNorm
0.6902902 = fieldWeight in 6421, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.109375 = fieldNorm(doc=6421)
0.1285506 = weight(abstract_txt:quality in 6421) [ClassicSimilarity], result of:
0.1285506 = score(doc=6421,freq=1.0), product of:
0.2526019 = queryWeight, product of:
3.1653278 = boost
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.017151354 = queryNorm
0.50890595 = fieldWeight in 6421, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
4.6528544 = idf(docFreq=1145, maxDocs=44218)
0.109375 = fieldNorm(doc=6421)
0.37548605 = weight(abstract_txt:dimensions in 6421) [ClassicSimilarity], result of:
0.37548605 = score(doc=6421,freq=2.0), product of:
0.40967524 = queryWeight, product of:
4.0310693 = boost
5.925446 = idf(docFreq=320, maxDocs=44218)
0.017151354 = queryNorm
0.9165456 = fieldWeight in 6421, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
5.925446 = idf(docFreq=320, maxDocs=44218)
0.109375 = fieldNorm(doc=6421)
0.24 = coord(6/25)
-
Singh, S.: Ranganathan and reference services (1992)
0.16
0.16323188 = sum of:
0.16323188 = product of:
1.0201993 = sum of:
0.12636068 = weight(abstract_txt:holistic in 2517) [ClassicSimilarity], result of:
0.12636068 = score(doc=2517,freq=1.0), product of:
0.14391758 = queryWeight, product of:
1.1946132 = boost
7.0240583 = idf(docFreq=106, maxDocs=44218)
0.017151354 = queryNorm
0.8780073 = fieldWeight in 2517, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
7.0240583 = idf(docFreq=106, maxDocs=44218)
0.125 = fieldNorm(doc=2517)
0.15750217 = weight(abstract_txt:librarian in 2517) [ClassicSimilarity], result of:
0.15750217 = score(doc=2517,freq=1.0), product of:
0.21001013 = queryWeight, product of:
2.040824 = boost
5.9997935 = idf(docFreq=297, maxDocs=44218)
0.017151354 = queryNorm
0.7499742 = fieldWeight in 2517, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
5.9997935 = idf(docFreq=297, maxDocs=44218)
0.125 = fieldNorm(doc=2517)
0.27498555 = weight(abstract_txt:reference in 2517) [ClassicSimilarity], result of:
0.27498555 = score(doc=2517,freq=8.0), product of:
0.17428347 = queryWeight, product of:
2.2769797 = boost
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.017151354 = queryNorm
1.5778062 = fieldWeight in 2517, product of:
2.828427 = tf(freq=8.0), with freq of:
8.0 = termFreq=8.0
4.46271 = idf(docFreq=1385, maxDocs=44218)
0.125 = fieldNorm(doc=2517)
0.46135095 = weight(abstract_txt:service in 2517) [ClassicSimilarity], result of:
0.46135095 = score(doc=2517,freq=7.0), product of:
0.3050358 = queryWeight, product of:
3.8889363 = boost
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.017151354 = queryNorm
1.5124485 = fieldWeight in 2517, product of:
2.6457512 = tf(freq=7.0), with freq of:
7.0 = termFreq=7.0
4.5732145 = idf(docFreq=1240, maxDocs=44218)
0.125 = fieldNorm(doc=2517)
0.16 = coord(4/25)