Document (#21323)

Author

Bourges-Waldegg, P.
Scrivener, S.A.R.

Title

Meaning, the central issue in cross-cultural HCI design

Source

Interacting with computers. 9(1998) no.3, S.287-309

Year

1998

Abstract

Focuses on the design of systems intended to be shared by culturally heterogeneous users (e.g. users of Computer-supported Co-operative Work (CSCW) and Internet applications). discusses the limitations of current approaches to designing interfaces for culturally diverse users before describing a study conducted to elicit and understand culturally determined usability problems; in which a WWW system was evaluated. Culturally determined usability problems converge in the understanding of representations the meanings of which are rooted in cuturally specific contexts. Explains why existing approaches are inadequate for dealing with this issue. Outlines an HCI approach, called Meaning in Mediated Action (MMA), designed to tackle this problem

Footnote

Contribution to a special section devoted to the role of culture in the globalisation of human-computer systems

Theme

Internet

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