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Stubbe, H.: Wege zu mehr Kundenzufriedenheit in der Informationsvermittlung (2001)
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Rusch-Feja, D.: Schafft moderne Informationsvermittlung Benutzernähe? (1995)
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Langer, C.; Michel, J.: Informationsvermittlung im Web auf der Basis des Bibliothekskatalogs : "Econis Select" - Ein Informationsdienst für die Wirtschaft (2009)
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Schäuble, P.: Informationssuche im Umbruch (1995)
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Handbuch Informationsvermittlung : Aufbau und Durchführung des Informations- / Wissensmanagement (2003)
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