Document (#23633)

Author

Dokter, G.

Title

Benutzer-Attraktivität von Hochschulbibliotheken

Source

Bibliotheksdienst. 39(2005) H.1, S.20-49

Year

2005

Abstract

Wenn auf die Frage "Auf welchen Rang unter denjenigen Universitätsbibliotheken, die Sie benutzen, würden Sie Ihre UB einordnen" in einer großangelegten Benutzerbefragung 67% der Antworten lauten: Rang 2 und schlechter, dann hat diese UB offenbar ein Attraktivitätsproblem, dem sie nachgehen sollte. Doch wovon hängt die "Attraktivität" einer Hochschulbibliothek ab, wodurch kann sie beeinflusst werden und wie stelle ich Veränderungen fest? Und: um Veränderungen einer Eigenschaft messen zu können, muss ich die Eigenschaft zuvor einer Messung zugänglich machen. Wie könnte ich "Attraktivität" messen? Von der Benutzerbefragung als einer Möglichkeit war bereits die Rede. Allerdings sind Befragungen immer mit einem nicht unerheblichen Aufwand verbunden. Und es fehlt ein ganz wichtiger Aspekt, der Vergleichsaspekt. Nur ganz selten dürften geeignete, analoge Daten anderer Bibliotheken zur Verfügung stehen, mit denen ich die Frage beantworten kann: wie unterscheidet sich die Attraktivität meiner UB von derjenigen anderer Bibliotheken, weicht sie nach oben oder unten ab oder liegt sie unauffällig im Mittelfeld? Die Attraktivität einer UB äußert sich, wie bei einem Warenhaus auch, z.B. in der Zahl angelockter "Kunden". Für eine deutsche Universitätsbibliothek liegt die Zahl aktiver Benutzer jährlich zwischen 3.000 und über 60.000, je nachdem, ob die UB zu einer großen oder kleinen Uni gehört. Diese bloßen Benutzerzahlen sagen demnach gar nichts aus, sie müssen in Relation gesetzt werden zu einem die Größe der Universität (und damit der potentiellen Benutzerschaft ihrer UB) charakterisierenden Parameter. Dafür bietet sich die jeweilige Zahl der Studierenden an. Diese wird regelmäßig in der Deutschen Bibliotheksstatistik (DBS) veröffentlicht, und auch die sonstige Ausstattung einer Hochschule ist mit ihr gekoppelt. Extern-Benutzer spielen eine nachgeordnete, von der Versorgung durch weitere konkurrierende Bibliotheken abhängige Rolle.

Similar documents (content)

1. Jochum, U.: Kritik der neuen Medien : Ein eschatologischer Essay (2003) 0.14

   0.14285508 = sum of:
     0.14285508 = product of:
       0.71427536 = sum of:
         0.020073185 = weight(abstract_txt:sich in 2844) [ClassicSimilarity], result of:
           0.020073185 = score(doc=2844,freq=1.0), product of:
             0.060199738 = queryWeight, product of:
               1.1478328 = boost
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.014745706 = queryNorm
             0.33344308 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.09375 = fieldNorm(doc=2844)
         0.036311924 = weight(abstract_txt:einem in 2844) [ClassicSimilarity], result of:
           0.036311924 = score(doc=2844,freq=1.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.40628678 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.09375 = fieldNorm(doc=2844)
         0.036311924 = weight(abstract_txt:diese in 2844) [ClassicSimilarity], result of:
           0.036311924 = score(doc=2844,freq=1.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.40628678 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.09375 = fieldNorm(doc=2844)
         0.069569066 = weight(abstract_txt:einer in 2844) [ClassicSimilarity], result of:
           0.069569066 = score(doc=2844,freq=1.0), product of:
             0.19118366 = queryWeight, product of:
               3.340343 = boost
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.014745706 = queryNorm
             0.36388606 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.09375 = fieldNorm(doc=2844)
         0.5520093 = weight(abstract_txt:attraktivität in 2844) [ClassicSimilarity], result of:
           0.5520093 = score(doc=2844,freq=1.0), product of:
             0.65027577 = queryWeight, product of:
               4.870286 = boost
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.014745706 = queryNorm
             0.84888494 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.09375 = fieldNorm(doc=2844)
       0.2 = coord(5/25)
   

2. Schmidt, A.P.; Rössler, O.E.: ¬Ein neues Papier für die Welt : Medien(r)evolutionen auf dem Weg zur Menschwerdung (2003) 0.13

   0.12982182 = sum of:
     0.12982182 = product of:
       0.54092425 = sum of:
         0.011709359 = weight(abstract_txt:sich in 3444) [ClassicSimilarity], result of:
           0.011709359 = score(doc=3444,freq=1.0), product of:
             0.060199738 = queryWeight, product of:
               1.1478328 = boost
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.014745706 = queryNorm
             0.19450846 = fieldWeight in 3444, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.0546875 = fieldNorm(doc=3444)
         0.021181956 = weight(abstract_txt:einem in 3444) [ClassicSimilarity], result of:
           0.021181956 = score(doc=3444,freq=1.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.23700061 = fieldWeight in 3444, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.0546875 = fieldNorm(doc=3444)
         0.036688223 = weight(abstract_txt:diese in 3444) [ClassicSimilarity], result of:
           0.036688223 = score(doc=3444,freq=3.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.4104971 = fieldWeight in 3444, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.0546875 = fieldNorm(doc=3444)
         0.10875732 = weight(abstract_txt:eigenschaft in 3444) [ClassicSimilarity], result of:
           0.10875732 = score(doc=3444,freq=1.0), product of:
             0.23237056 = queryWeight, product of:
               1.8413072 = boost
               8.558335 = idf(docFreq=22, maxDocs=44083)
               0.014745706 = queryNorm
             0.46803397 = fieldWeight in 3444, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.558335 = idf(docFreq=22, maxDocs=44083)
               0.0546875 = fieldNorm(doc=3444)
         0.040581957 = weight(abstract_txt:einer in 3444) [ClassicSimilarity], result of:
           0.040581957 = score(doc=3444,freq=1.0), product of:
             0.19118366 = queryWeight, product of:
               3.340343 = boost
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.014745706 = queryNorm
             0.21226688 = fieldWeight in 3444, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.0546875 = fieldNorm(doc=3444)
         0.32200542 = weight(abstract_txt:attraktivität in 3444) [ClassicSimilarity], result of:
           0.32200542 = score(doc=3444,freq=1.0), product of:
             0.65027577 = queryWeight, product of:
               4.870286 = boost
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.014745706 = queryNorm
             0.49518287 = fieldWeight in 3444, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.0546875 = fieldNorm(doc=3444)
       0.24 = coord(6/25)
   

3. Goldschmitt, R.: Thinking beyond Digital Libraries - Designing the Information Strategy for the Next Decade : Bericht über die 7. Internationale Bielefeld Konferenz 2004 (2004) 0.12

   0.121359974 = sum of:
     0.121359974 = product of:
       0.43342847 = sum of:
         0.018702086 = weight(abstract_txt:sich in 3354) [ClassicSimilarity], result of:
           0.018702086 = score(doc=3354,freq=5.0), product of:
             0.060199738 = queryWeight, product of:
               1.1478328 = boost
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.014745706 = queryNorm
             0.31066725 = fieldWeight in 3354, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.0390625 = fieldNorm(doc=3354)
         0.027614877 = weight(abstract_txt:ganz in 3354) [ClassicSimilarity], result of:
           0.027614877 = score(doc=3354,freq=1.0), product of:
             0.11660653 = queryWeight, product of:
               1.304359 = boost
               6.062618 = idf(docFreq=278, maxDocs=44083)
               0.014745706 = queryNorm
             0.23682101 = fieldWeight in 3354, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.062618 = idf(docFreq=278, maxDocs=44083)
               0.0390625 = fieldNorm(doc=3354)
         0.026205873 = weight(abstract_txt:diese in 3354) [ClassicSimilarity], result of:
           0.026205873 = score(doc=3354,freq=3.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.2932122 = fieldWeight in 3354, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.0390625 = fieldNorm(doc=3354)
         0.041121863 = weight(abstract_txt:anderer in 3354) [ClassicSimilarity], result of:
           0.041121863 = score(doc=3354,freq=1.0), product of:
             0.15205802 = queryWeight, product of:
               1.4894994 = boost
               6.923145 = idf(docFreq=117, maxDocs=44083)
               0.014745706 = queryNorm
             0.27043533 = fieldWeight in 3354, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.923145 = idf(docFreq=117, maxDocs=44083)
               0.0390625 = fieldNorm(doc=3354)
         0.03957276 = weight(abstract_txt:bibliotheken in 3354) [ClassicSimilarity], result of:
           0.03957276 = score(doc=3354,freq=4.0), product of:
             0.106881395 = queryWeight, product of:
               1.5294397 = boost
               4.7391906 = idf(docFreq=1047, maxDocs=44083)
               0.014745706 = queryNorm
             0.37024927 = fieldWeight in 3354, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.7391906 = idf(docFreq=1047, maxDocs=44083)
               0.0390625 = fieldNorm(doc=3354)
         0.05020715 = weight(abstract_txt:einer in 3354) [ClassicSimilarity], result of:
           0.05020715 = score(doc=3354,freq=3.0), product of:
             0.19118366 = queryWeight, product of:
               3.340343 = boost
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.014745706 = queryNorm
             0.26261213 = fieldWeight in 3354, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.0390625 = fieldNorm(doc=3354)
         0.23000386 = weight(abstract_txt:attraktivität in 3354) [ClassicSimilarity], result of:
           0.23000386 = score(doc=3354,freq=1.0), product of:
             0.65027577 = queryWeight, product of:
               4.870286 = boost
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.014745706 = queryNorm
             0.35370204 = fieldWeight in 3354, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.0390625 = fieldNorm(doc=3354)
       0.28 = coord(7/25)
   

4. Hubrich, J.: Aufwand zur Sicherstellung der Qualität und Möglichkeiten des Nutzens im OPAC (2005) 0.12

   0.120837 = sum of:
     0.120837 = product of:
       0.43156072 = sum of:
         0.123172335 = weight(abstract_txt:gekoppelt in 4691) [ClassicSimilarity], result of:
           0.123172335 = score(doc=4691,freq=1.0), product of:
             0.13990034 = queryWeight, product of:
               1.0102528 = boost
               9.391244 = idf(docFreq=9, maxDocs=44083)
               0.014745706 = queryNorm
             0.88042915 = fieldWeight in 4691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.391244 = idf(docFreq=9, maxDocs=44083)
               0.09375 = fieldNorm(doc=4691)
         0.02838777 = weight(abstract_txt:sich in 4691) [ClassicSimilarity], result of:
           0.02838777 = score(doc=4691,freq=2.0), product of:
             0.060199738 = queryWeight, product of:
               1.1478328 = boost
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.014745706 = queryNorm
             0.4715597 = fieldWeight in 4691, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.09375 = fieldNorm(doc=4691)
         0.046463057 = weight(abstract_txt:frage in 4691) [ClassicSimilarity], result of:
           0.046463057 = score(doc=4691,freq=1.0), product of:
             0.09202203 = queryWeight, product of:
               1.1587282 = boost
               5.385731 = idf(docFreq=548, maxDocs=44083)
               0.014745706 = queryNorm
             0.5049123 = fieldWeight in 4691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.385731 = idf(docFreq=548, maxDocs=44083)
               0.09375 = fieldNorm(doc=4691)
         0.051352814 = weight(abstract_txt:einem in 4691) [ClassicSimilarity], result of:
           0.051352814 = score(doc=4691,freq=2.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.57457626 = fieldWeight in 4691, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.09375 = fieldNorm(doc=4691)
         0.036311924 = weight(abstract_txt:diese in 4691) [ClassicSimilarity], result of:
           0.036311924 = score(doc=4691,freq=1.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.40628678 = fieldWeight in 4691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.09375 = fieldNorm(doc=4691)
         0.047487307 = weight(abstract_txt:bibliotheken in 4691) [ClassicSimilarity], result of:
           0.047487307 = score(doc=4691,freq=1.0), product of:
             0.106881395 = queryWeight, product of:
               1.5294397 = boost
               4.7391906 = idf(docFreq=1047, maxDocs=44083)
               0.014745706 = queryNorm
             0.4442991 = fieldWeight in 4691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.7391906 = idf(docFreq=1047, maxDocs=44083)
               0.09375 = fieldNorm(doc=4691)
         0.09838552 = weight(abstract_txt:einer in 4691) [ClassicSimilarity], result of:
           0.09838552 = score(doc=4691,freq=2.0), product of:
             0.19118366 = queryWeight, product of:
               3.340343 = boost
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.014745706 = queryNorm
             0.5146126 = fieldWeight in 4691, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.8814514 = idf(docFreq=2470, maxDocs=44083)
               0.09375 = fieldNorm(doc=4691)
       0.28 = coord(7/25)
   

5. Krämer, S.: Künstliche Intelligenz : der Aufstieg des Computers zum Modellbaukasten des Geistes (1994) 0.12

   0.12034518 = sum of:
     0.12034518 = product of:
       0.7521574 = sum of:
         0.023418717 = weight(abstract_txt:sich in 691) [ClassicSimilarity], result of:
           0.023418717 = score(doc=691,freq=1.0), product of:
             0.060199738 = queryWeight, product of:
               1.1478328 = boost
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.014745706 = queryNorm
             0.38901693 = fieldWeight in 691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.5567262 = idf(docFreq=3418, maxDocs=44083)
               0.109375 = fieldNorm(doc=691)
         0.042363912 = weight(abstract_txt:einem in 691) [ClassicSimilarity], result of:
           0.042363912 = score(doc=691,freq=1.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.47400123 = fieldWeight in 691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.109375 = fieldNorm(doc=691)
         0.042363912 = weight(abstract_txt:diese in 691) [ClassicSimilarity], result of:
           0.042363912 = score(doc=691,freq=1.0), product of:
             0.08937511 = queryWeight, product of:
               1.3985873 = boost
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.014745706 = queryNorm
             0.47400123 = fieldWeight in 691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.3337255 = idf(docFreq=1571, maxDocs=44083)
               0.109375 = fieldNorm(doc=691)
         0.64401084 = weight(abstract_txt:attraktivität in 691) [ClassicSimilarity], result of:
           0.64401084 = score(doc=691,freq=1.0), product of:
             0.65027577 = queryWeight, product of:
               4.870286 = boost
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.014745706 = queryNorm
             0.99036574 = fieldWeight in 691, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               9.054772 = idf(docFreq=13, maxDocs=44083)
               0.109375 = fieldNorm(doc=691)
       0.16 = coord(4/25)