Document (#25917)

Author

Ballay, J.-F.
Poitou, J.-P.

Title

Diademe : a collective knowledge management system (CKMS)

Source

Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers

Imprint

Würzburg : Ergon

Year

1996

Pages

S.265-285

Series

Advances in knowledge management; vol.1

Abstract

The rationale and the general outline of a system for the management of collective knowledge (CKMS) has been presented by Poitou at ISMICK 95. The features of a CKMS are quite closely implemented in DIADEME, a computer assisted system for the capitalization and the management of research engineers' knowledge, which has been designed, developed and is currently being implemented at Electricité de France (EDF) by Ballay. During Spring 1995, Poitou has conducted at EDF a survey of the engineers' knowledge management behavior, of their attitudes toward a prospective CKMS. During Spring 1996, Poitou conducted a survey among the same engineers about their users' reactions to the implementation of DIADEME. The present paper briefly sums up the main features of a CKMS, (Section 1) describes the aims and the general architecture of DIADEME (Section 4), and gives some insight into the results of the 1995 users' expectation survey (Section 3) and of the 1996 users' satisfaction survey (Section 5).

Theme

Information Resources Management

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