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Reuter, P.: Fernleihbestellungen von Zeitschriftenaufsätzen : Benutzererwartungen an Kosten, Erledigungsdauer und Qualität der kostenpflichtigen Dokumentlieferung; Bund-Länder-Initiative zur Beschleunigung der Literatur- und Informationsdienste, SUBITO (1996)
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Interaktionsorientiertes Wissensmanagement (2005)
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Nohr, H.: Wissen und Wissensprozesse visualisieren (2000)
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Dettmar, G.: Softwareunterstützung im Wissensmanagement (???)
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Padovan, G.: k.portal : Swiss Re's internes Wissensportal (2001)
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