Document (#27507)

Author

Petrelli, D.
Beaulieu, M.
Sanderson, M.
Demetriou, G.
Herring, P.
Hansen, P.

Title

Observing users, designing clarity : a case study an the user-centered design of a cross-language information retrieval system

Source

Journal of the American Society for Information Science and Technology. 55(2004) no.10, S.923-934

Year

2004

Abstract

This report presents a case study of the development of an interface for a novel and complex form of document retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively weIl understood, the appropriate interface design is not. A study involving users from the beginning of the design process is described, and it covers initial examination of user needs and tasks, preliminary design and testing of interface components, building, testing, and refining the interface, and, finally, conducting usability tests of the system. Lessons are learned at every stage of the process, leading to a much more informed view of how such an interface should be built.

Footnote

Beitrag innerhalb der special topic section des Heftes: "Document search interface design"

Theme

Multilinguale Probleme

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4. Ju, B.; Gluck, M.: User-Process Model Approach to Improve User Interface Usability (2005) 0.27

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5. Dormann, C.: Self-explaining icons (1994) 0.20

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