Document (#27740)

Author

Khoo, C.S.G.
Ng, K.
Ou, S.

Title

¬An exploratory study of human clustering of Web pages

Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

Imprint

Würzburg : Ergon Verlag

Year

2003

Pages

S.351-357

Series

Advances in knowledge organization; vol.8

Abstract

This study seeks to find out how human beings cluster Web pages naturally. Twenty Web pages retrieved by the Northem Light search engine for each of 10 queries were sorted by 3 subjects into categories that were natural or meaningful to them. lt was found that different subjects clustered the same set of Web pages quite differently and created different categories. The average inter-subject similarity of the clusters created was a low 0.27. Subjects created an average of 5.4 clusters for each sorting. The categories constructed can be divided into 10 types. About 1/3 of the categories created were topical. Another 20% of the categories relate to the degree of relevance or usefulness. The rest of the categories were subject-independent categories such as format, purpose, authoritativeness and direction to other sources. The authors plan to develop automatic methods for categorizing Web pages using the common categories created by the subjects. lt is hoped that the techniques developed can be used by Web search engines to automatically organize Web pages retrieved into categories that are natural to users. 1. Introduction The World Wide Web is an increasingly important source of information for people globally because of its ease of access, the ease of publishing, its ability to transcend geographic and national boundaries, its flexibility and heterogeneity and its dynamic nature. However, Web users also find it increasingly difficult to locate relevant and useful information in this vast information storehouse. Web search engines, despite their scope and power, appear to be quite ineffective. They retrieve too many pages, and though they attempt to rank retrieved pages in order of probable relevance, often the relevant documents do not appear in the top-ranked 10 or 20 documents displayed. Several studies have found that users do not know how to use the advanced features of Web search engines, and do not know how to formulate and re-formulate queries. Users also typically exert minimal effort in performing, evaluating and refining their searches, and are unwilling to scan more than 10 or 20 items retrieved (Jansen, Spink, Bateman & Saracevic, 1998). This suggests that the conventional ranked-list display of search results does not satisfy user requirements, and that better ways of presenting and summarizing search results have to be developed. One promising approach is to group retrieved pages into clusters or categories to allow users to navigate immediately to the "promising" clusters where the most useful Web pages are likely to be located. This approach has been adopted by a number of search engines (notably Northem Light) and search agents.

Theme

Automatisches Klassifizieren

Object

Northern Light

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4. Evans, R.: Beyond Boolean : relevance ranking, natural language and the new search paradigm (1994) 0.25

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5. Spink, A.; Wolfram, D.; Jansen, B.J.; Saracevic, T.: Searching the Web : the public and their queries (2001) 0.24

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