Document (#29154)

Author
Read, J.
Title
'What do you want?' : a question academic libraries should be asking their users
Source
SCONUL newsletter. 1997, no.11, S.6-7
Year
1997
Abstract
Reports results of a user survey, conducted at Reading University, UK, to find out the kind of service their users want, in particular, regarding opening hours. Results indicated that there was a clear consensus on some issues: in particular, more rapid reshelving of books; but preferred opening hours varied between different groups. In this respect the survey was regarded as being only partially successful as it did not point to a clear course of action which would satisfy the needs of all library users. However, useful data was collected and the availability of the Libra software for a further 5 years means that further surveys may be undertaken
Theme
Benutzerstudien

Similar documents (author)

  1. Read, J.: 'What do you want?' : a question academic libraries should be asking their users (1997) 6.01
    6.010904 = sum of:
      6.010904 = weight(author_txt:read in 860) [ClassicSimilarity], result of:
        6.010904 = fieldWeight in 860, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.617446 = idf(docFreq=7, maxDocs=44218)
          0.625 = fieldNorm(doc=860)
    
  2. Read, S.: ¬The new guide to working from home (1995) 6.01
    6.010904 = sum of:
      6.010904 = weight(author_txt:read in 780) [ClassicSimilarity], result of:
        6.010904 = fieldWeight in 780, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.617446 = idf(docFreq=7, maxDocs=44218)
          0.625 = fieldNorm(doc=780)
    
  3. Read, J.: Cataloguing without tears : managing knowledge in the information society (2003) 6.01
    6.010904 = sum of:
      6.010904 = weight(author_txt:read in 4509) [ClassicSimilarity], result of:
        6.010904 = fieldWeight in 4509, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.617446 = idf(docFreq=7, maxDocs=44218)
          0.625 = fieldNorm(doc=4509)
    
  4. Tenopir, C.; Read, E.: Patterns of database use in academic libraries (2000) 4.81
    4.808723 = sum of:
      4.808723 = weight(author_txt:read in 6869) [ClassicSimilarity], result of:
        4.808723 = fieldWeight in 6869, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.617446 = idf(docFreq=7, maxDocs=44218)
          0.5 = fieldNorm(doc=6869)
    
  5. Read, T.; Hall, H.: Java: an explosion on the Internet (1996) 4.81
    4.808723 = sum of:
      4.808723 = weight(author_txt:read in 7017) [ClassicSimilarity], result of:
        4.808723 = fieldWeight in 7017, product of:
          1.0 = tf(freq=1.0), with freq of:
            1.0 = termFreq=1.0
          9.617446 = idf(docFreq=7, maxDocs=44218)
          0.5 = fieldNorm(doc=7017)
    

Similar documents (content)

  1. Read, J.: 'What do you want?' : a question academic libraries should be asking their users (1997) 0.21
    0.2107555 = sum of:
      0.2107555 = product of:
        1.0537775 = sum of:
          0.12853685 = weight(abstract_txt:satisfy in 860) [ClassicSimilarity], result of:
            0.12853685 = score(doc=860,freq=1.0), product of:
              0.16730984 = queryWeight, product of:
                1.1687456 = boost
                7.0240583 = idf(docFreq=106, maxDocs=44218)
                0.020380432 = queryNorm
              0.76825637 = fieldWeight in 860, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.0240583 = idf(docFreq=106, maxDocs=44218)
                0.109375 = fieldNorm(doc=860)
          0.15666303 = weight(abstract_txt:survey in 860) [ClassicSimilarity], result of:
            0.15666303 = score(doc=860,freq=3.0), product of:
              0.16676962 = queryWeight, product of:
                1.6501853 = boost
                4.9587345 = idf(docFreq=843, maxDocs=44218)
                0.020380432 = queryNorm
              0.9393979 = fieldWeight in 860, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                4.9587345 = idf(docFreq=843, maxDocs=44218)
                0.109375 = fieldNorm(doc=860)
          0.07158519 = weight(abstract_txt:users in 860) [ClassicSimilarity], result of:
            0.07158519 = score(doc=860,freq=2.0), product of:
              0.12964295 = queryWeight, product of:
                1.7819451 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.020380432 = queryNorm
              0.5521719 = fieldWeight in 860, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.109375 = fieldNorm(doc=860)
          0.3326065 = weight(abstract_txt:hours in 860) [ClassicSimilarity], result of:
            0.3326065 = score(doc=860,freq=1.0), product of:
              0.39731368 = queryWeight, product of:
                2.5470707 = boost
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.020380432 = queryNorm
              0.8371383 = fieldWeight in 860, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.109375 = fieldNorm(doc=860)
          0.36438584 = weight(abstract_txt:opening in 860) [ClassicSimilarity], result of:
            0.36438584 = score(doc=860,freq=1.0), product of:
              0.4222348 = queryWeight, product of:
                2.6257372 = boost
                7.890225 = idf(docFreq=44, maxDocs=44218)
                0.020380432 = queryNorm
              0.86299336 = fieldWeight in 860, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.890225 = idf(docFreq=44, maxDocs=44218)
                0.109375 = fieldNorm(doc=860)
        0.2 = coord(5/25)
    
  2. Radford, M.L.: Approach or avoidance? : The role of nonverbal communication in the academic library user's decision to initiate a reference encounter (1998) 0.13
    0.1345874 = sum of:
      0.1345874 = product of:
        0.4806693 = sum of:
          0.04705042 = weight(abstract_txt:availability in 3050) [ClassicSimilarity], result of:
            0.04705042 = score(doc=3050,freq=1.0), product of:
              0.12432852 = queryWeight, product of:
                1.007499 = boost
                6.0549803 = idf(docFreq=281, maxDocs=44218)
                0.020380432 = queryNorm
              0.37843627 = fieldWeight in 3050, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.0549803 = idf(docFreq=281, maxDocs=44218)
                0.0625 = fieldNorm(doc=3050)
          0.013369345 = weight(abstract_txt:their in 3050) [ClassicSimilarity], result of:
            0.013369345 = score(doc=3050,freq=1.0), product of:
              0.06770361 = queryWeight, product of:
                1.0514295 = boost
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.020380432 = queryNorm
              0.19746871 = fieldWeight in 3050, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.0625 = fieldNorm(doc=3050)
          0.053661667 = weight(abstract_txt:indicated in 3050) [ClassicSimilarity], result of:
            0.053661667 = score(doc=3050,freq=1.0), product of:
              0.13571812 = queryWeight, product of:
                1.0526359 = boost
                6.326249 = idf(docFreq=214, maxDocs=44218)
                0.020380432 = queryNorm
              0.39539057 = fieldWeight in 3050, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.326249 = idf(docFreq=214, maxDocs=44218)
                0.0625 = fieldNorm(doc=3050)
          0.017901916 = weight(abstract_txt:results in 3050) [ClassicSimilarity], result of:
            0.017901916 = score(doc=3050,freq=1.0), product of:
              0.08225042 = queryWeight, product of:
                1.1588929 = boost
                3.482422 = idf(docFreq=3693, maxDocs=44218)
                0.020380432 = queryNorm
              0.21765138 = fieldWeight in 3050, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.482422 = idf(docFreq=3693, maxDocs=44218)
                0.0625 = fieldNorm(doc=3050)
          0.10077555 = weight(abstract_txt:asking in 3050) [ClassicSimilarity], result of:
            0.10077555 = score(doc=3050,freq=1.0), product of:
              0.20658487 = queryWeight, product of:
                1.298699 = boost
                7.805067 = idf(docFreq=48, maxDocs=44218)
                0.020380432 = queryNorm
              0.4878167 = fieldWeight in 3050, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.805067 = idf(docFreq=48, maxDocs=44218)
                0.0625 = fieldNorm(doc=3050)
          0.057849567 = weight(abstract_txt:users in 3050) [ClassicSimilarity], result of:
            0.057849567 = score(doc=3050,freq=4.0), product of:
              0.12964295 = queryWeight, product of:
                1.7819451 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.020380432 = queryNorm
              0.44622225 = fieldWeight in 3050, product of:
                2.0 = tf(freq=4.0), with freq of:
                  4.0 = termFreq=4.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.0625 = fieldNorm(doc=3050)
          0.19006085 = weight(abstract_txt:hours in 3050) [ClassicSimilarity], result of:
            0.19006085 = score(doc=3050,freq=1.0), product of:
              0.39731368 = queryWeight, product of:
                2.5470707 = boost
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.020380432 = queryNorm
              0.47836474 = fieldWeight in 3050, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.0625 = fieldNorm(doc=3050)
        0.28 = coord(7/25)
    
  3. Poll, R.; Boekhorst, P. de: Measuring quality : international guidelines for performance measurement in academic libraries (1996) 0.11
    0.11214903 = sum of:
      0.11214903 = product of:
        0.70093143 = sum of:
          0.028360665 = weight(abstract_txt:their in 6125) [ClassicSimilarity], result of:
            0.028360665 = score(doc=6125,freq=2.0), product of:
              0.06770361 = queryWeight, product of:
                1.0514295 = boost
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.020380432 = queryNorm
              0.4188944 = fieldWeight in 6125, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.09375 = fieldNorm(doc=6125)
          0.07514879 = weight(abstract_txt:users in 6125) [ClassicSimilarity], result of:
            0.07514879 = score(doc=6125,freq=3.0), product of:
              0.12964295 = queryWeight, product of:
                1.7819451 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.020380432 = queryNorm
              0.5796597 = fieldWeight in 6125, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.09375 = fieldNorm(doc=6125)
          0.28509128 = weight(abstract_txt:hours in 6125) [ClassicSimilarity], result of:
            0.28509128 = score(doc=6125,freq=1.0), product of:
              0.39731368 = queryWeight, product of:
                2.5470707 = boost
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.020380432 = queryNorm
              0.7175471 = fieldWeight in 6125, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.653836 = idf(docFreq=56, maxDocs=44218)
                0.09375 = fieldNorm(doc=6125)
          0.31233072 = weight(abstract_txt:opening in 6125) [ClassicSimilarity], result of:
            0.31233072 = score(doc=6125,freq=1.0), product of:
              0.4222348 = queryWeight, product of:
                2.6257372 = boost
                7.890225 = idf(docFreq=44, maxDocs=44218)
                0.020380432 = queryNorm
              0.7397086 = fieldWeight in 6125, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.890225 = idf(docFreq=44, maxDocs=44218)
                0.09375 = fieldNorm(doc=6125)
        0.16 = coord(4/25)
    
  4. Wake, S.; Nicholson, D.: HILT: High-Level Thesaurus Project : building consensus for interoperable subject access across communities (2001) 0.11
    0.10811496 = sum of:
      0.10811496 = product of:
        0.33785924 = sum of:
          0.038244586 = weight(abstract_txt:preferred in 1224) [ClassicSimilarity], result of:
            0.038244586 = score(doc=1224,freq=1.0), product of:
              0.1481341 = queryWeight, product of:
                1.0997318 = boost
                6.609291 = idf(docFreq=161, maxDocs=44218)
                0.020380432 = queryNorm
              0.25817543 = fieldWeight in 1224, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                6.609291 = idf(docFreq=161, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
          0.07680034 = weight(abstract_txt:consensus in 1224) [ClassicSimilarity], result of:
            0.07680034 = score(doc=1224,freq=3.0), product of:
              0.16348456 = queryWeight, product of:
                1.1553075 = boost
                6.943297 = idf(docFreq=115, maxDocs=44218)
                0.020380432 = queryNorm
              0.4697712 = fieldWeight in 1224, product of:
                1.7320508 = tf(freq=3.0), with freq of:
                  3.0 = termFreq=3.0
                6.943297 = idf(docFreq=115, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
          0.011188698 = weight(abstract_txt:results in 1224) [ClassicSimilarity], result of:
            0.011188698 = score(doc=1224,freq=1.0), product of:
              0.08225042 = queryWeight, product of:
                1.1588929 = boost
                3.482422 = idf(docFreq=3693, maxDocs=44218)
                0.020380432 = queryNorm
              0.13603212 = fieldWeight in 1224, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.482422 = idf(docFreq=3693, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
          0.06298472 = weight(abstract_txt:asking in 1224) [ClassicSimilarity], result of:
            0.06298472 = score(doc=1224,freq=1.0), product of:
              0.20658487 = queryWeight, product of:
                1.298699 = boost
                7.805067 = idf(docFreq=48, maxDocs=44218)
                0.020380432 = queryNorm
              0.30488545 = fieldWeight in 1224, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.805067 = idf(docFreq=48, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
          0.02261713 = weight(abstract_txt:particular in 1224) [ClassicSimilarity], result of:
            0.02261713 = score(doc=1224,freq=1.0), product of:
              0.13149524 = queryWeight, product of:
                1.4653091 = boost
                4.4031897 = idf(docFreq=1470, maxDocs=44218)
                0.020380432 = queryNorm
              0.1719996 = fieldWeight in 1224, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.4031897 = idf(docFreq=1470, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
          0.045683865 = weight(abstract_txt:survey in 1224) [ClassicSimilarity], result of:
            0.045683865 = score(doc=1224,freq=2.0), product of:
              0.16676962 = queryWeight, product of:
                1.6501853 = boost
                4.9587345 = idf(docFreq=843, maxDocs=44218)
                0.020380432 = queryNorm
              0.27393398 = fieldWeight in 1224, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                4.9587345 = idf(docFreq=843, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
          0.025566138 = weight(abstract_txt:users in 1224) [ClassicSimilarity], result of:
            0.025566138 = score(doc=1224,freq=2.0), product of:
              0.12964295 = queryWeight, product of:
                1.7819451 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.020380432 = queryNorm
              0.19720423 = fieldWeight in 1224, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
          0.05477377 = weight(abstract_txt:clear in 1224) [ClassicSimilarity], result of:
            0.05477377 = score(doc=1224,freq=1.0), product of:
              0.23713745 = queryWeight, product of:
                1.96777 = boost
                5.913062 = idf(docFreq=324, maxDocs=44218)
                0.020380432 = queryNorm
              0.230979 = fieldWeight in 1224, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                5.913062 = idf(docFreq=324, maxDocs=44218)
                0.0390625 = fieldNorm(doc=1224)
        0.32 = coord(8/25)
    
  5. Shiri, A.A.; Revie, C.: End-user interaction with thesauri : an evaluation of cognitive overlap in search term selection (2004) 0.09
    0.08716763 = sum of:
      0.08716763 = product of:
        0.36319846 = sum of:
          0.016711682 = weight(abstract_txt:their in 2658) [ClassicSimilarity], result of:
            0.016711682 = score(doc=2658,freq=1.0), product of:
              0.06770361 = queryWeight, product of:
                1.0514295 = boost
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.020380432 = queryNorm
              0.24683589 = fieldWeight in 2658, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.1594994 = idf(docFreq=5101, maxDocs=44218)
                0.078125 = fieldNorm(doc=2658)
          0.09486131 = weight(abstract_txt:indicated in 2658) [ClassicSimilarity], result of:
            0.09486131 = score(doc=2658,freq=2.0), product of:
              0.13571812 = queryWeight, product of:
                1.0526359 = boost
                6.326249 = idf(docFreq=214, maxDocs=44218)
                0.020380432 = queryNorm
              0.69895834 = fieldWeight in 2658, product of:
                1.4142135 = tf(freq=2.0), with freq of:
                  2.0 = termFreq=2.0
                6.326249 = idf(docFreq=214, maxDocs=44218)
                0.078125 = fieldNorm(doc=2658)
          0.022377396 = weight(abstract_txt:results in 2658) [ClassicSimilarity], result of:
            0.022377396 = score(doc=2658,freq=1.0), product of:
              0.08225042 = queryWeight, product of:
                1.1588929 = boost
                3.482422 = idf(docFreq=3693, maxDocs=44218)
                0.020380432 = queryNorm
              0.27206424 = fieldWeight in 2658, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                3.482422 = idf(docFreq=3693, maxDocs=44218)
                0.078125 = fieldNorm(doc=2658)
          0.10316656 = weight(abstract_txt:partially in 2658) [ClassicSimilarity], result of:
            0.10316656 = score(doc=2658,freq=1.0), product of:
              0.18083438 = queryWeight, product of:
                1.2150657 = boost
                7.3024383 = idf(docFreq=80, maxDocs=44218)
                0.020380432 = queryNorm
              0.570503 = fieldWeight in 2658, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                7.3024383 = idf(docFreq=80, maxDocs=44218)
                0.078125 = fieldNorm(doc=2658)
          0.04523426 = weight(abstract_txt:particular in 2658) [ClassicSimilarity], result of:
            0.04523426 = score(doc=2658,freq=1.0), product of:
              0.13149524 = queryWeight, product of:
                1.4653091 = boost
                4.4031897 = idf(docFreq=1470, maxDocs=44218)
                0.020380432 = queryNorm
              0.3439992 = fieldWeight in 2658, product of:
                1.0 = tf(freq=1.0), with freq of:
                  1.0 = termFreq=1.0
                4.4031897 = idf(docFreq=1470, maxDocs=44218)
                0.078125 = fieldNorm(doc=2658)
          0.080847226 = weight(abstract_txt:users in 2658) [ClassicSimilarity], result of:
            0.080847226 = score(doc=2658,freq=5.0), product of:
              0.12964295 = queryWeight, product of:
                1.7819451 = boost
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.020380432 = queryNorm
              0.62361455 = fieldWeight in 2658, product of:
                2.236068 = tf(freq=5.0), with freq of:
                  5.0 = termFreq=5.0
                3.569778 = idf(docFreq=3384, maxDocs=44218)
                0.078125 = fieldNorm(doc=2658)
        0.24 = coord(6/25)