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Grover, R.; Carabell, J.: Toward better information service : diagnosing information needs (1995)
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Paice, C.D.: Expert systems for information retrieval? (1986)
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Allen, L.: Towards a learning catalogue : developing the next generation of library catalogues (1993)
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McKee, M.B.: ¬A day in the life of a virtual librarian : helping you zip around the Internet (1995)
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Hofmann, K.; Balog, K.; Bogers, T.; Rijke, M. de: Contextual factors for finding similar experts (2010)
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