Document (#29518)

Author

Poyner, A.

Title

Enabling end users : information skills training

Imprint

Oxford : Chandos

Year

2005

Pages

150 S

Isbn

1-84334-108-5 (pb)
1-84334-109-3 (hb)

Abstract

This introductory book suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. Advice is given about how to take stock of existing library and information services in relation to their place and value within organisations. It examines issues about who needs end user education and training, what they might need and how it can be delivered. Guidance an planning and running individual, group and workshop training is provided.

Content

Key Features Provides information on: (1) identifying key issues relating to end user education in libraries and (2) preparing to give individual tuition and planning group and workshop training The Author The author has worked in the (national) health service, managing library and information services. Recent work emphasis has been an training and development with contributions to specialist training and knowledge projects sponsored by the London Deanery (London Department of Postgraduate Medical and Dental Education - London University). The author now works as a freelance information skills trainer. Readership This book assists library and information professionals who plan to offer end user education through personal tuition. It will encourage library and information professionals to take stock of their service and how it is perceived within their organisations, and ensure that service development facilitates successful information sourcing. Contents Seeking information - transition from passive to involved end user; countering threats to library and information services - promotion; where to find information - library location; library environment/orientation: Identifying key issues - end user awareness and perceptions: survey ideas and methods; information audits; mind mapping; interpretation of results. Key training issues; training needs assessment; questionnaires; pre-training skills selfassessment: The information professional as educator or trainer - changing role of the librarian; librarian as educator or trainer; personal strengths; communication and interpersonal skills; evaluation training activity: The searching process and searching techniques - hierarchical sources of information; constructing search strategies; framing the question; database searching; combining searches; truncation; limiting searches; managing results; evaluation: Preparing training materials - resource specific instruction; courseware basics: The oneto-one training interface - ad hoc training; individual user profiles; being weIl prepared: The group training experience - group composition; learning styles; barriers to learning; basic skills; training sessions; single and multi session training; workshop planning; why evaluate training; future planning: Electronic resources and the computer gateway.

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