Document (#32034)

Author

Durrance, J.C.
Fisher, K.E.

Title

Determining how libraries and librarians help

Source

Library trends. 51(2003) no.4, S.541-570

Year

2003

Abstract

This article examines the question, "What differences do libraries and librarians make?" primarily from the perspective of geographical communities. The article first states the reasons why this is an essential research question and describes the contributions of current public library planning tools to the determination of impact. It then takes a broad look at the framework that is essential for the intellectual development of this topic and the ability to answer the question, including methodological approaches and theoretical frameworks that will be discussed throughout. While the authors pose this research problem as an evaluation question, this article examines contributions of research in several areas--particularly professional practice, especially reference research that has been informed by qualitative methods--to its solution. Finally, the authors examine approaches to studying context as a framework for determining the impacts of library services and include a brief presentation of findings from a recent study of "How Libraries and Librarians Help: Context-Centered Methods for Evaluating Public Library Efforts at Bridging the Digital Divide and Building Community," funded by the Institute of Museums and Library Services (IMLS).

Footnote

Beitrag in einem Themenheft: Research questions for the twenty-first century

Theme

Informationsdienstleistungen

Area

Öffentliche Bibliotheken

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4. Jaeger, P.T.; Bertot, J.C.; McClure, C.R.: ¬The effects of the Children's Internet Protection Act (CIPA) in public libraries and its implications for research : a statistical, policy, and legal analysis (2004) 0.22

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5. Isaac, A.; Schlobach, S.; Matthezing, H.; Zinn, C.: Integrated access to cultural heritage resources through representation and alignment of controlled vocabularies (2008) 0.21

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