Document (#35421)

Author

Rijnsoever, F.J. van
Faber, J.
Brinkman, M.L.J.
Weele, M.A. van

Title

User-producer interaction in Web site development : motives, modes, and misfits

Source

Journal of the American Society for Information Science and Technology. 61(2010) no.3, S.495-504

Year

2010

Abstract

This paper studies the role and effects of user-producer interaction (UPI) in the production of Web sites. The results of two empirical studies, one from a producer perspective and one from a user perspective, are presented. It is concluded that using UPI in the development of informative Web sites for a large public is a risky process, because it is hard to identify and define the most targeted users and their particular needs. The implications of these results are discussed.

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