Document (#3672)

Author

Hert, C.A.
Nilan, M.S.

Title

User-based information retrieval evaluation : an examination of an online public access catalog

Source

ASIS '91: system understanding people. Proc. of the 54th Annual Meeting of the ASIS, vol.28, Washington, DC, 27.-31.10.1991. Ed.: J.-M. Griffiths

Imprint

Medford : Learned Information Inc.

Year

1991

Pages

S.170-177

Abstract

Suggests that an appropriate method for evaluating information retrieval systems is to focus on the individual actions users attempts to perform on a system. The evaluation criterion 'degree of match' between attempted actions and actual system commands is one of a series of evaluation measures including perceived measures and summary measures that were investigated. Results indicate that there is the potential for significant improvement of the OPAC's interface, particularly those parts of the interface which concern searching and revision activities

Theme

OPAC

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5. Wacholder, N.; Kelly, D.; Kantor, P.; Rittman, R.; Sun, Y.; Bai, B.; Small, S.; Yamrom, B.; Strzalkowski, T.: ¬A model for quantitative evaluation of an end-to-end question-answering system (2007) 0.13

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