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Haythornthwaite, C.; Wellman, B.: Work, friendship, and media use for information exchange in a networked organization (1998)
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Shi, W.; Weber, M.S.: Rethinking the complexity of virtual work and knowledge sharing (2018)
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Zigron, S.; Bronstein, J.: "Help is where you find it" : the role of weak ties networks as sources of information and support in virtual health communities (2019)
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Du, H.; Hao, J.-X..; Kwok, R.; Wagner, C.: Can a lean medium enhance large-group communication? : Examining the impact of interactive mobile learning (2010)
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Epperson, T.W.; Zemel, A.: Reports, requests, and recipient design : the management of patron queries in online reference chats (2008)
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