Document (#38437)

Author

Materska, K.

Title

Faceted navigation in search and discovery tools

Source

Knowledge organization in the 21st century: between historical patterns and future prospects. Proceedings of the Thirteenth International ISKO Conference 19-22 May 2014, Kraków, Poland. Ed.: Wieslaw Babik

Imprint

Würzburg : Ergon Verlag

Year

2014

Pages

S.405-412

Series

Advances in knowledge organization; vol. 14

Abstract

Background: Faceted navigation (sometimes known as faceted search, faceted browsing, or guided navigation) is the solution applied to an increasingly diverse range of search and discovery applications in the second decade of XXI century. Faceted search is now the dominant interaction paradigm for most of the e-commerce sites and becomes an important solution for universal and specialized search engines for the content-heavy sites such as media publishers, libraries and even non-profits - to make their often broad range of content more findable. Faceted search interfaces are increasingly used to support complex and iterative information-seeking tasks such as exploratory search. These interfaces provide clickable categories in conjunction with search result lists so that searchers can narrow and browse the results without reformulating their queries. User studies demonstrate that faceted search provides more effective information-seeking support to users than best-first search. Faceted search interfaces are presented as an answer to the investigative nature, uncertainty and ambiguity in exploratory search tasks. Objectives: The interesting research questions are: What is the scale of faceted navigating in search and discovery application? Is faceted search intuitive information finding? How faceted search tools affect searcher behavior - the tactics searchers use when querying, looking at search results, and selecting them? What are the key benefits and weaknesses of faceted navigating for users? In what sense faceted navigation is the panacea for information overload? What faceted implementations are the most prominent? What are the most important findings in the field of faceted search for the development of knowledge organization and information science? Methods: To answer research questions listed above, multiple methods will be applied: the conceptual analysis (to clarify the concept of faceted navigation); selected aspects of information seeking and exploratory search will be subject to critical literature review; critical analysis of some user studies will be performed. Case studies of several search and discovery tools will be used to exemplify concrete solutions in them. Findings: The study explores faceted navigation and reveals the most actual solutions in modern search engines, discovery tools, library catalogs. It attempts to explain specific features of this method from the users' perspective, not information architects. It helps knowledge organization specialists to confront theory with users' practice and propose new efficient support for information environments.

Content

Vgl.: http://www.ergon-verlag.de/isko_ko/downloads/aiko_vol_14_2014_55.pdf.

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