Document (#3868)

Author
Nilan, M.S.
Hert, C.A.
Title
Incorporating the user in system evaluation and design
Source
13th National Online Meeting. Ed.: M.E. Williams
Imprint
Medford, NJ : Learned Information
Year
1992
Pages
S.217-234
Abstract
Suggests a user based approach to system design and evaluation, of computerized library systems (e.g. OPACs), which is application specific. Data was collected on 93 end user interactions with a newly implemented OPAC in a large US university library. Concludes that researchers need to explore questions relating directly to problems, faced by users and to present findings in ways which provide action oriented recommendations
Theme
OPAC

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