Document (#39324)

Author

Liff, R.
Rovio-Johansson, A.

Title

Systematic and serendipitous discoveries : a shift in sensemaking

Source

Journal of documentation. 71(2015) no.6, S.1250-1264

Year

2015

Abstract

Purpose - The purpose of this paper is to enrich the theoretical understanding of the phenomenon of sensemaking where a conceptual shift was provoked by a serendipitous encounter. Design/methodology/approach - A theoretical framework consisting of three elements of reflexivity: the cognitive, the social, and the normative, all of which support the study. Semi-structured interviews were conducted in the investigation of a serendipitous Episode that occurred in a larger research project. This Episode took place at a meeting between a social welfare officer and a psychologist in which they discussed the treatment of a psychiatric patient. When the psychologist left the meeting for a brief period, the researchers, unexpectedly, were able to interview the social welfare officer alone. Findings - This interview revealed a deviation from the institutionalized patient treatment procedure that was explained to the researchers in earlier interviews. The study shows that shifts in sensemaking are possible when researchers are open to serendipitous encounters. This shift in sensemaking in this Episode was strategic because it concerned the three most important aspects of the actor's decision making: how to make diagnosis, treatments, and cooperate around the patient. Research limitations/implications - It is recommended that researchers use the theoretical framework of reflexivity to test their sensemaking processes as well as remain open to changes in planned, traditional methodological approaches. Originality/value - The study applies a post-hoc analysis with reflections on serendipitous events that may guide researchers when they encounter unanticipated events and make anomalous discoveries.

Content

Vgl.: http://www.emeraldinsight.com/doi/abs/10.1108/JD-08-2014-0107.

Similar documents (content)

1. Pontis, S.; Blandford, A.: Understanding "influence" : an empirical test of the Data-Frame Theory of Sensemaking (2016) 0.17

   0.16874252 = sum of:
     0.16874252 = product of:
       0.7030939 = sum of:
         0.01364025 = weight(abstract_txt:study in 3848) [ClassicSimilarity], result of:
           0.01364025 = score(doc=3848,freq=2.0), product of:
             0.044985265 = queryWeight, product of:
               1.0393271 = boost
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.012617142 = queryNorm
             0.30321595 = fieldWeight in 3848, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.0625 = fieldNorm(doc=3848)
         0.028042825 = weight(abstract_txt:interviews in 3848) [ClassicSimilarity], result of:
           0.028042825 = score(doc=3848,freq=1.0), product of:
             0.08005396 = queryWeight, product of:
               1.132043 = boost
               5.6047845 = idf(docFreq=440, maxDocs=44083)
               0.012617142 = queryNorm
             0.35029903 = fieldWeight in 3848, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.6047845 = idf(docFreq=440, maxDocs=44083)
               0.0625 = fieldNorm(doc=3848)
         0.0053227684 = weight(abstract_txt:that in 3848) [ClassicSimilarity], result of:
           0.0053227684 = score(doc=3848,freq=1.0), product of:
             0.03588448 = queryWeight, product of:
               1.1983808 = boost
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.012617142 = queryNorm
             0.14833064 = fieldWeight in 3848, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.0625 = fieldNorm(doc=3848)
         0.012591598 = weight(abstract_txt:this in 3848) [ClassicSimilarity], result of:
           0.012591598 = score(doc=3848,freq=5.0), product of:
             0.03725737 = queryWeight, product of:
               1.2210898 = boost
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.012617142 = queryNorm
             0.3379626 = fieldWeight in 3848, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.0625 = fieldNorm(doc=3848)
         0.076621145 = weight(abstract_txt:researchers in 3848) [ClassicSimilarity], result of:
           0.076621145 = score(doc=3848,freq=3.0), product of:
             0.14723362 = queryWeight, product of:
               2.4274204 = boost
               4.8072977 = idf(docFreq=978, maxDocs=44083)
               0.012617142 = queryNorm
             0.52040523 = fieldWeight in 3848, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               4.8072977 = idf(docFreq=978, maxDocs=44083)
               0.0625 = fieldNorm(doc=3848)
         0.56687534 = weight(abstract_txt:sensemaking in 3848) [ClassicSimilarity], result of:
           0.56687534 = score(doc=3848,freq=5.0), product of:
             0.47150177 = queryWeight, product of:
               4.3439336 = boost
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.012617142 = queryNorm
             1.2022761 = fieldWeight in 3848, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.0625 = fieldNorm(doc=3848)
       0.24 = coord(6/25)
   

2. Tao, Y.; Tombros, A.: How collaborators make sense of tasks together : a comparative analysis of collaborative sensemaking behavior in collaborative information-seeking tasks (2017) 0.16

   0.16492282 = sum of:
     0.16492282 = product of:
       1.0307677 = sum of:
         0.012056392 = weight(abstract_txt:study in 4430) [ClassicSimilarity], result of:
           0.012056392 = score(doc=4430,freq=1.0), product of:
             0.044985265 = queryWeight, product of:
               1.0393271 = boost
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.012617142 = queryNorm
             0.26800758 = fieldWeight in 4430, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.078125 = fieldNorm(doc=4430)
         0.00665346 = weight(abstract_txt:that in 4430) [ClassicSimilarity], result of:
           0.00665346 = score(doc=4430,freq=1.0), product of:
             0.03588448 = queryWeight, product of:
               1.1983808 = boost
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.012617142 = queryNorm
             0.1854133 = fieldWeight in 4430, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.078125 = fieldNorm(doc=4430)
         0.009954532 = weight(abstract_txt:this in 4430) [ClassicSimilarity], result of:
           0.009954532 = score(doc=4430,freq=2.0), product of:
             0.03725737 = queryWeight, product of:
               1.2210898 = boost
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.012617142 = queryNorm
             0.2671829 = fieldWeight in 4430, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.078125 = fieldNorm(doc=4430)
         1.0021033 = weight(abstract_txt:sensemaking in 4430) [ClassicSimilarity], result of:
           1.0021033 = score(doc=4430,freq=10.0), product of:
             0.47150177 = queryWeight, product of:
               4.3439336 = boost
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.012617142 = queryNorm
             2.1253438 = fieldWeight in 4430, product of:
               3.1622777 = tf(freq=10.0), with freq of:
                 10.0 = termFreq=10.0
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.078125 = fieldNorm(doc=4430)
       0.16 = coord(4/25)
   

3. Bird-Meyer, M.; Erdelez, S.; Bossaller, J.: ¬The role of serendipity in the story ideation process of print media journalists (2019) 0.16

   0.15644526 = sum of:
     0.15644526 = product of:
       0.5587331 = sum of:
         0.01446767 = weight(abstract_txt:study in 466) [ClassicSimilarity], result of:
           0.01446767 = score(doc=466,freq=4.0), product of:
             0.044985265 = queryWeight, product of:
               1.0393271 = boost
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.012617142 = queryNorm
             0.32160908 = fieldWeight in 466, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.046875 = fieldNorm(doc=466)
         0.02103212 = weight(abstract_txt:interviews in 466) [ClassicSimilarity], result of:
           0.02103212 = score(doc=466,freq=1.0), product of:
             0.08005396 = queryWeight, product of:
               1.132043 = boost
               5.6047845 = idf(docFreq=440, maxDocs=44083)
               0.012617142 = queryNorm
             0.26272428 = fieldWeight in 466, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.6047845 = idf(docFreq=440, maxDocs=44083)
               0.046875 = fieldNorm(doc=466)
         0.008926554 = weight(abstract_txt:that in 466) [ClassicSimilarity], result of:
           0.008926554 = score(doc=466,freq=5.0), product of:
             0.03588448 = queryWeight, product of:
               1.1983808 = boost
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.012617142 = queryNorm
             0.24875805 = fieldWeight in 466, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.046875 = fieldNorm(doc=466)
         0.012670049 = weight(abstract_txt:this in 466) [ClassicSimilarity], result of:
           0.012670049 = score(doc=466,freq=9.0), product of:
             0.03725737 = queryWeight, product of:
               1.2210898 = boost
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.012617142 = queryNorm
             0.34006828 = fieldWeight in 466, product of:
               3.0 = tf(freq=9.0), with freq of:
                 9.0 = termFreq=9.0
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.046875 = fieldNorm(doc=466)
         0.11007407 = weight(abstract_txt:encounter in 466) [ClassicSimilarity], result of:
           0.11007407 = score(doc=466,freq=4.0), product of:
             0.15201887 = queryWeight, product of:
               1.5599844 = boost
               7.7235374 = idf(docFreq=52, maxDocs=44083)
               0.012617142 = queryNorm
             0.72408164 = fieldWeight in 466, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               7.7235374 = idf(docFreq=52, maxDocs=44083)
               0.046875 = fieldNorm(doc=466)
         0.067316495 = weight(abstract_txt:discoveries in 466) [ClassicSimilarity], result of:
           0.067316495 = score(doc=466,freq=1.0), product of:
             0.17386352 = queryWeight, product of:
               1.6683061 = boost
               8.259842 = idf(docFreq=30, maxDocs=44083)
               0.012617142 = queryNorm
             0.3871801 = fieldWeight in 466, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.259842 = idf(docFreq=30, maxDocs=44083)
               0.046875 = fieldNorm(doc=466)
         0.3242461 = weight(abstract_txt:serendipitous in 466) [ClassicSimilarity], result of:
           0.3242461 = score(doc=466,freq=3.0), product of:
             0.46664172 = queryWeight, product of:
               4.321488 = boost
               8.558335 = idf(docFreq=22, maxDocs=44083)
               0.012617142 = queryNorm
             0.6948502 = fieldWeight in 466, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               8.558335 = idf(docFreq=22, maxDocs=44083)
               0.046875 = fieldNorm(doc=466)
       0.28 = coord(7/25)
   

4. Pontis, S.; Blandford, A.: Understanding "influence" : an exploratory study of academics' processes of knowledge construction through iterative and interactive information seeking (2015) 0.15

   0.1527073 = sum of:
     0.1527073 = product of:
       0.5453832 = sum of:
         0.01364025 = weight(abstract_txt:study in 3127) [ClassicSimilarity], result of:
           0.01364025 = score(doc=3127,freq=2.0), product of:
             0.044985265 = queryWeight, product of:
               1.0393271 = boost
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.012617142 = queryNorm
             0.30321595 = fieldWeight in 3127, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.0625 = fieldNorm(doc=3127)
         0.028042825 = weight(abstract_txt:interviews in 3127) [ClassicSimilarity], result of:
           0.028042825 = score(doc=3127,freq=1.0), product of:
             0.08005396 = queryWeight, product of:
               1.132043 = boost
               5.6047845 = idf(docFreq=440, maxDocs=44083)
               0.012617142 = queryNorm
             0.35029903 = fieldWeight in 3127, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.6047845 = idf(docFreq=440, maxDocs=44083)
               0.0625 = fieldNorm(doc=3127)
         0.0075275307 = weight(abstract_txt:that in 3127) [ClassicSimilarity], result of:
           0.0075275307 = score(doc=3127,freq=2.0), product of:
             0.03588448 = queryWeight, product of:
               1.1983808 = boost
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.012617142 = queryNorm
             0.2097712 = fieldWeight in 3127, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.0625 = fieldNorm(doc=3127)
         0.0056311334 = weight(abstract_txt:this in 3127) [ClassicSimilarity], result of:
           0.0056311334 = score(doc=3127,freq=1.0), product of:
             0.03725737 = queryWeight, product of:
               1.2210898 = boost
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.012617142 = queryNorm
             0.15114146 = fieldWeight in 3127, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.0625 = fieldNorm(doc=3127)
         0.024112359 = weight(abstract_txt:when in 3127) [ClassicSimilarity], result of:
           0.024112359 = score(doc=3127,freq=2.0), product of:
             0.065768085 = queryWeight, product of:
               1.2566801 = boost
               4.1479115 = idf(docFreq=1892, maxDocs=44083)
               0.012617142 = queryNorm
             0.36662704 = fieldWeight in 3127, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               4.1479115 = idf(docFreq=1892, maxDocs=44083)
               0.0625 = fieldNorm(doc=3127)
         0.027329413 = weight(abstract_txt:theoretical in 3127) [ClassicSimilarity], result of:
           0.027329413 = score(doc=3127,freq=1.0), product of:
             0.09007804 = queryWeight, product of:
               1.4707085 = boost
               4.854353 = idf(docFreq=933, maxDocs=44083)
               0.012617142 = queryNorm
             0.30339706 = fieldWeight in 3127, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.854353 = idf(docFreq=933, maxDocs=44083)
               0.0625 = fieldNorm(doc=3127)
         0.4390997 = weight(abstract_txt:sensemaking in 3127) [ClassicSimilarity], result of:
           0.4390997 = score(doc=3127,freq=3.0), product of:
             0.47150177 = queryWeight, product of:
               4.3439336 = boost
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.012617142 = queryNorm
             0.931279 = fieldWeight in 3127, product of:
               1.7320508 = tf(freq=3.0), with freq of:
                 3.0 = termFreq=3.0
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.0625 = fieldNorm(doc=3127)
       0.28 = coord(7/25)
   

5. Dervin, B.; Naumer, C.M.: Sense-making (2009) 0.14

   0.14155363 = sum of:
     0.14155363 = product of:
       0.8847102 = sum of:
         0.01446767 = weight(abstract_txt:study in 4876) [ClassicSimilarity], result of:
           0.01446767 = score(doc=4876,freq=1.0), product of:
             0.044985265 = queryWeight, product of:
               1.0393271 = boost
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.012617142 = queryNorm
             0.32160908 = fieldWeight in 4876, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.430497 = idf(docFreq=3878, maxDocs=44083)
               0.09375 = fieldNorm(doc=4876)
         0.007984152 = weight(abstract_txt:that in 4876) [ClassicSimilarity], result of:
           0.007984152 = score(doc=4876,freq=1.0), product of:
             0.03588448 = queryWeight, product of:
               1.1983808 = boost
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.012617142 = queryNorm
             0.22249597 = fieldWeight in 4876, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               2.3732903 = idf(docFreq=11164, maxDocs=44083)
               0.09375 = fieldNorm(doc=4876)
         0.011945438 = weight(abstract_txt:this in 4876) [ClassicSimilarity], result of:
           0.011945438 = score(doc=4876,freq=2.0), product of:
             0.03725737 = queryWeight, product of:
               1.2210898 = boost
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.012617142 = queryNorm
             0.32061946 = fieldWeight in 4876, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               2.4182634 = idf(docFreq=10673, maxDocs=44083)
               0.09375 = fieldNorm(doc=4876)
         0.85031295 = weight(abstract_txt:sensemaking in 4876) [ClassicSimilarity], result of:
           0.85031295 = score(doc=4876,freq=5.0), product of:
             0.47150177 = queryWeight, product of:
               4.3439336 = boost
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.012617142 = queryNorm
             1.8034141 = fieldWeight in 4876, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               8.602787 = idf(docFreq=21, maxDocs=44083)
               0.09375 = fieldNorm(doc=4876)
       0.16 = coord(4/25)