Document (#4033)

Author
Spink, A.
Saracevic, T.
Title
Where do the search terms come from?
Source
13th National Online Meeting. Ed.: M.E. Williams
Imprint
Medford : Learned Information Inc.
Year
1992
Pages
S.363-373
Abstract
Presents selected results from a large study which observed under real-life conditions the interaction between users, intermediaries and computers before and during online searching. Concentrates on the sources of search terms and the relation between given search terms and retrieval of relevant and nonrelevant items as answers. Users provided the largest proportion of search terms (61%), followed by the thesuaurs (19%), relevance feedback (11%), and intermediary (9%). Only 4% of search terms resulted in retrieval of relevant items only; 60% retrieved relevant and nonrelevant items; 25% retrieved nonrelevant items only; and 11% retrieved nothing.

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