Document (#40530)

Author
Sappelli, M.
Verberne, S.
Kraaij, W.
Title
Evaluation of context-aware recommendation systems for information re-finding
Source
Journal of the Association for Information Science and Technology. 68(2017) no.4, S.895-910
Year
2017
Abstract
In this article we evaluate context-aware recommendation systems for information re-finding by knowledge workers. We identify 4 criteria that are relevant for evaluating the quality of knowledge worker support: context relevance, document relevance, prediction of user action, and diversity of the suggestions. We compare 3 different context-aware recommendation methods for information re-finding in a writing support task. The first method uses contextual prefiltering and content-based recommendation (CBR), the second uses the just-in-time information retrieval paradigm (JITIR), and the third is a novel network-based recommendation system where context is part of the recommendation model (CIA). We found that each method has its own strengths: CBR is strong at context relevance, JITIR captures document relevance well, and CIA achieves the best result at predicting user action. Weaknesses include that CBR depends on a manual source to determine the context and in JITIR the context query can fail when the textual content is not sufficient. We conclude that to truly support a knowledge worker, all 4 evaluation criteria are important. In light of that conclusion, we argue that the network-based approach the CIA offers has the highest robustness and flexibility for context-aware information recommendation.
Content
Vgl.: http://onlinelibrary.wiley.com/doi/10.1002/asi.23717/full.

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  5. Huang, Z.; Chung, Z.W.; Chen, H.: ¬A graph model for e-commerce recommender systems (2004) 0.23
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