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Spragg, E.B.: CD-ROM software evaluation : comparison of searching ERIC on IBM and Macintosh (1992)
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Barnes, S.J.: ¬The electronic library and public services (1994)
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McCarthy, C.A.; Krausse, S.C.; Little, A.A.: Expectations and effectiveness using CD-ROMs : what do patrons want and how satisfied are they? (1997)
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Cevallos, E.E.; Barbuto, D.M.: End-user searching : review and future prospects (1991)
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Thorne, R.; Whitlatch, J.B.: Patron online catalog success (1994)
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