Document (#4555)

Author

Bristow, A.

Title

Academic reference service over electronic mail

Source

College and research libraries news. 53(1992) no.10, S.631-632

Year

1992

Abstract

Describes a reference service using electronic mail that has been offered at Indiana Univ. in Bloomington since 1987 as part of the libraries' component of an electronic academic information environment. Reports results of a survey conducted to obtain a better understanding of the experience, to identify the clientele, and to consider improvements and modifications. Discusses useful observations and principles that can be drawn from the experience which may be useful to other libraries

Theme

Informationsdienstleistungen

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