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Anderson, S.P.: Communications conflict at the law library reference desk : a survey of general library science and communications literature (1998)
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Cheung, C.M.K.; Liu, I.L.B.; Lee, M.K.O.: How online social interactions influence customer information contribution behavior in online social shopping communities : a social learning theory perspective (2015)
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Revelli, C.: ¬Le informazioni in biblioteca (1997)
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Ropers, S.: E-Business verändert die Anforderungen an die IT-Architektur : Twister bildet die Basis für das elektronische Front-Office (2000)
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Compier, H.J.C.; Campbell, R.M.: ADONIS - latest developments and its role in the changing publisher/library relationship (1992)
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