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Sullivan, M.V.; Borgman, C.L.; Wippern, D.: End-users, mediated searches, and front-end assistance programs on dialig : a comparison of learning, performance, and satisfaction (1990)
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Sullivan, M.V.; Borgman, C.L.: Bibliographic searching by end-users and intermediaries : front-end software vs native DIALOG commands (1988)
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Rowley, J.: Human/computer interface design in Windows-based CD-ROMs : an early review (1995)
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Z39.58-1992: Common command language for online interactive information retrieval (1992)
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Buchanen, N.L.; Rupp-Serano, K.; LaGrange, J.: ¬The effectiveness of a projected computersed presentation in teaching online library catalog searching (1992)
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