Document (#7017)

Author

Line, M.B.

Title

Service and self-service : the electronic library from the user's point of view

Source

Opportunity 2000: understanding and serving users in an electronic library; 15th Int. Symp., 12.-15.10.1992; Festschrift in honour of Herbert S. White. Ed.: A.H. Helal

Imprint

Essen : Universitätsbibliothek

Year

1993

Pages

S.283-294

Series

Veröffentlichungen der Universitätsbibliothek Essen; 15

Abstract

Electronic technology should not be used for its own sake but to serve users. In the academic world, students are likely to make much increased use of self-instructional materials of various kinds as student numbers expand without a parallel increase in total university resources. Libraries should be centrally involved in the development of integrated learning resources. The probelm of student textbooks in heavy demand coulb be solved by mass produced optical cards. Other books may be produced on demand at service points, which may and should include libraries. Types of user need are for access to specific items, searching for material on particular topics, updating, and browsing and serendipity; all of these will be affected by technology. Libraries must aim to be totally self-explanatory and self-usable; so must the electronic database of references and full text to which they provide access. Librarians need to become information resource managers and providers, giving a more direct service to users than they do now

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