Document (#9628)

Author

Salisbury, L.

Title

Integrating technology in reference services : the issues

Source

Library administration and management. 8(1994) no.3, S.167-172

Year

1994

Abstract

Highlights the issues involved in tegrating technology in reference services and suggests ways in which technology could work to provide the right information, at the right time, to the right users, with the least amount of frustration. Discusses the value of 'information presentation systems' using hypermedia technology as a reference source for users. Deals with the impact of CD-ROM on reference services and the extra demands it makes on reference librarians. Also discusses training needs for librarians in this context

Theme

Informationsdienstleistungen

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