Document (#9799)

Author

Quinn, B.

Title

Beyond efficacy : the exemplar librarian as a new approach to reference evaluation

Source

Illinois libraries. 76(1994) no.3, S.163-173

Year

1994

Abstract

Recent studies of research on reference effectiveness have called attention to many unanswered questions. The reductionist method of studying effectiveness has failed to produce the cohesive picture of reference performance that is needed. Offers a new, more holistic, approach to evaluating reference librarianship along with a new standard of evaluation based on the study of exemplary reference librarians. discusses the implications of this profile for both evaluation and training in reference work

Theme

Informationsdienstleistungen

Similar documents (author)

1. Quinn, B.: Recent theoretical approaches in classification and indexing (1994) 5.94

   5.937289 = sum of:
     5.937289 = weight(author_txt:quinn in 8276) [ClassicSimilarity], result of:
       5.937289 = fieldWeight in 8276, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.499662 = idf(docFreq=8, maxDocs=44218)
         0.625 = fieldNorm(doc=8276)
   

2. Quinn, D.B.: ¬The information age : another giant step backward (1994) 5.94

   5.937289 = sum of:
     5.937289 = weight(author_txt:quinn in 992) [ClassicSimilarity], result of:
       5.937289 = fieldWeight in 992, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.499662 = idf(docFreq=8, maxDocs=44218)
         0.625 = fieldNorm(doc=992)
   

3. Quinn, B.: Reducing stressful aspects in information technology in public services (1995) 5.94

   5.937289 = sum of:
     5.937289 = weight(author_txt:quinn in 4108) [ClassicSimilarity], result of:
       5.937289 = fieldWeight in 4108, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.499662 = idf(docFreq=8, maxDocs=44218)
         0.625 = fieldNorm(doc=4108)
   

4. Quinn, B.: Improving the quality of telephone reference services (1995) 5.94

   5.937289 = sum of:
     5.937289 = weight(author_txt:quinn in 4187) [ClassicSimilarity], result of:
       5.937289 = fieldWeight in 4187, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.499662 = idf(docFreq=8, maxDocs=44218)
         0.625 = fieldNorm(doc=4187)
   

5. Quinn, B.: Mainstreaming electronic journals through improved indexing : prospects for the social sciences (1999) 5.94

   5.937289 = sum of:
     5.937289 = weight(author_txt:quinn in 3130) [ClassicSimilarity], result of:
       5.937289 = fieldWeight in 3130, product of:
         1.0 = tf(freq=1.0), with freq of:
           1.0 = termFreq=1.0
         9.499662 = idf(docFreq=8, maxDocs=44218)
         0.625 = fieldNorm(doc=3130)
   

Similar documents (content)

1. Westbrook, L.: Unanswerable questions at the IPL : user expectations of e-mail reference (2009) 0.13

   0.12940134 = sum of:
     0.12940134 = product of:
       0.5391723 = sum of:
         0.03738978 = weight(abstract_txt:beyond in 2841) [ClassicSimilarity], result of:
           0.03738978 = score(doc=2841,freq=1.0), product of:
             0.11881968 = queryWeight, product of:
               1.1178986 = boost
               5.754088 = idf(docFreq=380, maxDocs=44218)
               0.018471811 = queryNorm
             0.31467667 = fieldWeight in 2841, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.754088 = idf(docFreq=380, maxDocs=44218)
               0.0546875 = fieldNorm(doc=2841)
         0.05994422 = weight(abstract_txt:librarian in 2841) [ClassicSimilarity], result of:
           0.05994422 = score(doc=2841,freq=2.0), product of:
             0.12918377 = queryWeight, product of:
               1.1656339 = boost
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.018471811 = queryNorm
             0.46402285 = fieldWeight in 2841, product of:
               1.4142135 = tf(freq=2.0), with freq of:
                 2.0 = termFreq=2.0
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.0546875 = fieldNorm(doc=2841)
         0.020621631 = weight(abstract_txt:approach in 2841) [ClassicSimilarity], result of:
           0.020621631 = score(doc=2841,freq=1.0), product of:
             0.10068043 = queryWeight, product of:
               1.4552772 = boost
               3.745328 = idf(docFreq=2839, maxDocs=44218)
               0.018471811 = queryNorm
             0.20482263 = fieldWeight in 2841, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               3.745328 = idf(docFreq=2839, maxDocs=44218)
               0.0546875 = fieldNorm(doc=2841)
         0.13404043 = weight(abstract_txt:unanswered in 2841) [ClassicSimilarity], result of:
           0.13404043 = score(doc=2841,freq=1.0), product of:
             0.27831948 = queryWeight, product of:
               1.7109212 = boost
               8.806516 = idf(docFreq=17, maxDocs=44218)
               0.018471811 = queryNorm
             0.48160633 = fieldWeight in 2841, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               8.806516 = idf(docFreq=17, maxDocs=44218)
               0.0546875 = fieldNorm(doc=2841)
         0.053154793 = weight(abstract_txt:evaluation in 2841) [ClassicSimilarity], result of:
           0.053154793 = score(doc=2841,freq=1.0), product of:
             0.21666484 = queryWeight, product of:
               2.614647 = boost
               4.4860687 = idf(docFreq=1353, maxDocs=44218)
               0.018471811 = queryNorm
             0.24533188 = fieldWeight in 2841, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.4860687 = idf(docFreq=1353, maxDocs=44218)
               0.0546875 = fieldNorm(doc=2841)
         0.23402147 = weight(abstract_txt:reference in 2841) [ClassicSimilarity], result of:
           0.23402147 = score(doc=2841,freq=5.0), product of:
             0.4288288 = queryWeight, product of:
               5.2020655 = boost
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.018471811 = queryNorm
             0.54572237 = fieldWeight in 2841, product of:
               2.236068 = tf(freq=5.0), with freq of:
                 5.0 = termFreq=5.0
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.0546875 = fieldNorm(doc=2841)
       0.24 = coord(6/25)
   

2. Singh, S.: Ranganathan and reference services (1992) 0.11

   0.111474 = sum of:
     0.111474 = product of:
       0.92895 = sum of:
         0.0968845 = weight(abstract_txt:librarian in 2517) [ClassicSimilarity], result of:
           0.0968845 = score(doc=2517,freq=1.0), product of:
             0.12918377 = queryWeight, product of:
               1.1656339 = boost
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.018471811 = queryNorm
             0.7499742 = fieldWeight in 2517, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.125 = fieldNorm(doc=2517)
         0.15545678 = weight(abstract_txt:holistic in 2517) [ClassicSimilarity], result of:
           0.15545678 = score(doc=2517,freq=1.0), product of:
             0.17705637 = queryWeight, product of:
               1.3646271 = boost
               7.0240583 = idf(docFreq=106, maxDocs=44218)
               0.018471811 = queryNorm
             0.8780073 = fieldWeight in 2517, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               7.0240583 = idf(docFreq=106, maxDocs=44218)
               0.125 = fieldNorm(doc=2517)
         0.67660874 = weight(abstract_txt:reference in 2517) [ClassicSimilarity], result of:
           0.67660874 = score(doc=2517,freq=8.0), product of:
             0.4288288 = queryWeight, product of:
               5.2020655 = boost
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.018471811 = queryNorm
             1.5778062 = fieldWeight in 2517, product of:
               2.828427 = tf(freq=8.0), with freq of:
                 8.0 = termFreq=8.0
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.125 = fieldNorm(doc=2517)
       0.12 = coord(3/25)
   

3. Lavin, M.R.: Improving the quality of business reference service (1995) 0.09

   0.09407161 = sum of:
     0.09407161 = product of:
       0.5879476 = sum of:
         0.067271516 = weight(abstract_txt:evaluating in 1886) [ClassicSimilarity], result of:
           0.067271516 = score(doc=1886,freq=1.0), product of:
             0.12271146 = queryWeight, product of:
               1.1360587 = boost
               5.8475623 = idf(docFreq=346, maxDocs=44218)
               0.018471811 = queryNorm
             0.54820895 = fieldWeight in 1886, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.8475623 = idf(docFreq=346, maxDocs=44218)
               0.09375 = fieldNorm(doc=1886)
         0.07266337 = weight(abstract_txt:librarian in 1886) [ClassicSimilarity], result of:
           0.07266337 = score(doc=1886,freq=1.0), product of:
             0.12918377 = queryWeight, product of:
               1.1656339 = boost
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.018471811 = queryNorm
             0.5624806 = fieldWeight in 1886, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.09375 = fieldNorm(doc=1886)
         0.08918678 = weight(abstract_txt:librarianship in 1886) [ClassicSimilarity], result of:
           0.08918678 = score(doc=1886,freq=1.0), product of:
             0.14809188 = queryWeight, product of:
               1.2480266 = boost
               6.4238877 = idf(docFreq=194, maxDocs=44218)
               0.018471811 = queryNorm
             0.6022395 = fieldWeight in 1886, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.4238877 = idf(docFreq=194, maxDocs=44218)
               0.09375 = fieldNorm(doc=1886)
         0.35882598 = weight(abstract_txt:reference in 1886) [ClassicSimilarity], result of:
           0.35882598 = score(doc=1886,freq=4.0), product of:
             0.4288288 = queryWeight, product of:
               5.2020655 = boost
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.018471811 = queryNorm
             0.83675814 = fieldWeight in 1886, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.09375 = fieldNorm(doc=1886)
       0.16 = coord(4/25)
   

4. Carbone, J.J.: Small public libraries : suggestions for reference service improvement (1988) 0.09

   0.09092433 = sum of:
     0.09092433 = product of:
       0.56827706 = sum of:
         0.08546236 = weight(abstract_txt:beyond in 2844) [ClassicSimilarity], result of:
           0.08546236 = score(doc=2844,freq=1.0), product of:
             0.11881968 = queryWeight, product of:
               1.1178986 = boost
               5.754088 = idf(docFreq=380, maxDocs=44218)
               0.018471811 = queryNorm
             0.719261 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.754088 = idf(docFreq=380, maxDocs=44218)
               0.125 = fieldNorm(doc=2844)
         0.1247002 = weight(abstract_txt:profile in 2844) [ClassicSimilarity], result of:
           0.1247002 = score(doc=2844,freq=1.0), product of:
             0.15285626 = queryWeight, product of:
               1.2679433 = boost
               6.5264034 = idf(docFreq=175, maxDocs=44218)
               0.018471811 = queryNorm
             0.8158004 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               6.5264034 = idf(docFreq=175, maxDocs=44218)
               0.125 = fieldNorm(doc=2844)
         0.11889718 = weight(abstract_txt:effectiveness in 2844) [ClassicSimilarity], result of:
           0.11889718 = score(doc=2844,freq=1.0), product of:
             0.1865647 = queryWeight, product of:
               1.9810158 = boost
               5.098378 = idf(docFreq=733, maxDocs=44218)
               0.018471811 = queryNorm
             0.6372973 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.098378 = idf(docFreq=733, maxDocs=44218)
               0.125 = fieldNorm(doc=2844)
         0.23921733 = weight(abstract_txt:reference in 2844) [ClassicSimilarity], result of:
           0.23921733 = score(doc=2844,freq=1.0), product of:
             0.4288288 = queryWeight, product of:
               5.2020655 = boost
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.018471811 = queryNorm
             0.55783874 = fieldWeight in 2844, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.125 = fieldNorm(doc=2844)
       0.16 = coord(4/25)
   

5. Murfin, M.E.: Evaluation of reference service by user report of success (1995) 0.09

   0.08592281 = sum of:
     0.08592281 = product of:
       0.7160234 = sum of:
         0.08477393 = weight(abstract_txt:librarian in 2619) [ClassicSimilarity], result of:
           0.08477393 = score(doc=2619,freq=1.0), product of:
             0.12918377 = queryWeight, product of:
               1.1656339 = boost
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.018471811 = queryNorm
             0.6562274 = fieldWeight in 2619, product of:
               1.0 = tf(freq=1.0), with freq of:
                 1.0 = termFreq=1.0
               5.9997935 = idf(docFreq=297, maxDocs=44218)
               0.109375 = fieldNorm(doc=2619)
         0.21261917 = weight(abstract_txt:evaluation in 2619) [ClassicSimilarity], result of:
           0.21261917 = score(doc=2619,freq=4.0), product of:
             0.21666484 = queryWeight, product of:
               2.614647 = boost
               4.4860687 = idf(docFreq=1353, maxDocs=44218)
               0.018471811 = queryNorm
             0.98132753 = fieldWeight in 2619, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.4860687 = idf(docFreq=1353, maxDocs=44218)
               0.109375 = fieldNorm(doc=2619)
         0.4186303 = weight(abstract_txt:reference in 2619) [ClassicSimilarity], result of:
           0.4186303 = score(doc=2619,freq=4.0), product of:
             0.4288288 = queryWeight, product of:
               5.2020655 = boost
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.018471811 = queryNorm
             0.9762178 = fieldWeight in 2619, product of:
               2.0 = tf(freq=4.0), with freq of:
                 4.0 = termFreq=4.0
               4.46271 = idf(docFreq=1385, maxDocs=44218)
               0.109375 = fieldNorm(doc=2619)
       0.12 = coord(3/25)