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  • × author_ss:"Alberts, I."
  1. Alberts, I.; Bertrand-Gastaldy, S.: ¬A pragmatic perspective of E-mail management practices in two Canadian public administrations (2008) 0.00 
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    Content
    This paper examines the prevalent contextual factors involved in the work of middle managers as they read and classify e-mail within two Canadian public administrations. Looking at e-mail through the lens of pragmatics and genre theory, the intent here is to devise a solution to alleviate issues associated with e-mail management practices. Resulting from this research, the E-mail Pragmatic Framework is presented. This framework takes into account prevailing individual, contextual and textual factors in the reading and classification of e-mail. As an alternative to speech act theory, a typology of e-mail pragmatic functions aiming to capture the expectations of middle managers as they interact with the e-mail genre is outlined.
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  2. Ménard, E.; Mas, S.; Alberts, I.: Faceted classification for museum artefacts : a methodology to support web site development of large cultural organizations (2010) 0.00 
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  3. Alberts, I.; Forest, D.: Email pragmatics and automatic classification : a study in the organizational context (2012) 0.00 
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