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author_ss:"Albrecht, R."
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language_ss:"d"
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theme_ss:"Informationsdienstleistungen"
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type_ss:"a"
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Albrecht, R.: Digitale Auskunft im Verbund : Ein Jahr InfoPoint Rhein-Main (2005)
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Albrecht, R.: Benutzersupport via Chat : Ein Praxis- und Erfahrungsbericht der HeBIS-Verbundzentrale (2012)
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