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Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984) 0.01

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Source: Journal of the American Society for Information Science. 35(1984) no.2, S.90-103

Auster, E.; Lawton, S.B.: ¬The negotiation process in on-line bibliographic retrieval (1979) 0.01

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Source: Canadian journal of information science. 4(1979) May, S.86-98

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