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Chua, A.Y.K.; Banerjee, S.: Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth (2015)
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- Source
- Journal of the Association for Information Science and Technology. 66(2015) no.2, S.354-362
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Banerjee, S.; Chua, A.Y.K.; Kim, J.-J.: Don't be deceived : using linguistic analysis to learn how to discern online review authenticity (2017)
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- Source
- Journal of the Association for Information Science and Technology. 68(2017) no.6, S.1525-1538
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Chua, A.Y.K.; Banerjee, S.: So fast so good : an analysis of answer quality and answer speed in community Question-answering sites (2013)
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- Source
- Journal of the American Society for Information Science and Technology. 64(2013) no.10, S.2058-2068