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Abstract

Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.

Type

a

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Abstract

The paper will explore the issues surrounding the development of an evaluation framework for a supranational digital library system, as seen through the TEL (The European Library) project. It will describe work an the project to date, and seek to establish what are the key drivers, priorities and barriers encountered, in developing such a framework. TEL is being funded by the EU as an Accompanying Measure in the IST program. Its main focus of is an consensus building, and also includes preparatory technical work to develop testbeds, which will gauge to what extent interoperability is achievable. In order for TEL to take its place as a major Information Society initiative of the EU, it needs to be closely attuned to the needs, expectations and realities of its user communities, which comprise the citizens of the project's national partners. To this end the evaluation framework described in this paper, is being developed by establishing the users' viewpoints and priorities in relation to the key project themes. A summary of the issues to be used in the baseline, and to be expanded upon in the paper, follows: - Establishing the differing contexts of the national library partners, and the differing national priorities which will impact an TEL - Exploring the differing expectations relating to building and using the hybrid library - Exploring the differing expectations relating to TEL. TEL needs to add value - what does this mean in each partner state, and for the individuals within them? 1. Introduction to TEL TEL (The European Library) is a thirty month project, funded by the European Commission as part of its Fifth Framework Programme for research. It aims to set up a co-operative framework for access to the major national, mainly digital, collections in European national libraries. TEL is funded as an Accompanying Measure, designed to support the work of the IST (Information Society Technologies) Programme an the development of access to cultural and scientific knowledge. TEL will stop short of becoming a live service during the lifetime of the project, and is focused an ensuring co-operative and concerted approaches to technical and business issues associated with large-scale content development. It will lay the policy and technical groundwork towards a pan European digital library based an distributed digital collections, and providing seamless access to the digital resources of major European national libraries. It began in February, 2001, and has eight national library partners: Finland, Germany, Italy, the Netherlands, Portugal, Slovenia, Switzerland and the United Kingdom. It is also seeking to encourage the participation of all European national libraries in due course.

Type

a

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Abstract

GINN has been a two year project investigating school Governors' INformation Needs, undertaking an in-depth assessment of information needed and used by school governors as seen from the individual governor's point of view. It investigated the nature of information flow within school governing bodies and sought to establish the role of information and nature of information needed in relation to the effective functioning of the school governing body. There are over 350,000 school governors in the state supported sector of education in England and Wales, members of governing bodies having corporate responsibility for overseeing the management of schools. Layder's research map with "self' at the heart of and part of "situation", "setting" and "context" provides a framework for the initial identification of the interrelated environmental factors, both at the macro and rnicro levels. (Layder, 1993)

Type

a