Ramsay, J.; Barbesi, A.; Preece, J.: ¬A psychological investigation of long retrieval times on the World Wide Web (1998)
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- Abstract
- Investigates whether the latency between requesting a Web page and receiving it influence user perceptions of the page. Describes a study in which users are presented with 7 different Web pages with delays ranging from 2 secs to 2 mins, and are then asked to rate the pages on a number of criteria. Predetermined delays were injected into the page loading process. Pages which were retrieved faster were judged significantly more interesting than slower counterparts. Discusses the implications for web page design
