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- author's%3a%22Decker%2c S.%22 2
- authors%3a%22Decker%2c S.%22 2
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Basch, R.: Electronic information delivery : ensuring quality and value (1995)
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- Footnote
- Rez. in: Indexer 20(1996) no.1, S.51-52 (M. Robertson)
- Pages
- 264 S
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Basch, R.: May I help you? : Customer service beyond. (1990)
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- Source
- Database Searcher. 6(1990) H.6, S.14-17