Search (2 results, page 1 of 1)

  • × author_ss:"Basch, R."
  • × language_ss:"e"
  • × theme_ss:"Informationsdienstleistungen"
  1. Basch, R.: Electronic information delivery : ensuring quality and value (1995) 0.00 
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    Footnote
    Rez. in: Indexer 20(1996) no.1, S.51-52 (M. Robertson)
    Pages
    264 S
  2. Basch, R.: May I help you? : Customer service beyond. (1990) 0.00 
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    Abstract
    Analyses the response of a customer service and user's problems. The following on-line services and data basae producers were surveyed: Mead Data Control. DIALOG Information Services, Information Access Company, Data-Star, and NewsNet. Official customer services are provided in a variety of ways. In smaller and geographically dispersed organisations several services sponsor user groups and gatherings.
    Source
    Database Searcher. 6(1990) H.6, S.14-17

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