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Bates, M.E.: Finding the question behind the question (1998) 0.03

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Abstract: Discusses the art of the reference interview, suggesting that although it may be possible that the ability to conduct a good reference interview can only be learned through experience, there are some useful pointers that can help librarians hone their skills and identify possible problem areas: these are discussed. Points out that time invested in the primary reference interview is time that does not have to be spent later on when it turns out the client really wanted something different
Date: 22. 2.1999 19:19:54
Source: Information outlook. 2(1998) no.7, S.19-21
Type: a

Bates, M.E.: Knight-Ridder on the Web : a brave new wolrd for searchers? (1997) 0.01

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Abstract: Knight Ridder Information Inc. introduced DIALOG Web in Mar 97. Reviews: connecting the WWW service, searching, formats and output, and downloading. Also reviews DataStar Web (http://dsweb.krinfo.ch), comparing it to DIALOG Web. Cocludes that neither are adequate substitutes to command line searching for professional searchers
Type: a

Bates, M.E.: Gale's Ready Reference Shelf on CD-ROM : CD-ROM review (1997) 0.01

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Abstract: Reviews Gale's Ready Reference Shelf CD-ROM which enables library patrons to find their own information. Although this CD is marketed to libraries for patrons to do their own referencing, it is more appropriately used by librarians since it is an index to information sources, not the sources themselves. The CD gives Access to the following resources: Encyclopedia of Associations; Publishers Directory; Gale Directory of Publications and Broadcast Media; Directories in Print; Newsletters in Print; Gale Directory of Databases; Directory of Special Libraries; Research Centres Directory; and the Encyclopedia of American Religions. The software allows a number of sources to be searches simultaneously. Discusses quick searches; extended searches; the command line expert search; and compares the product with Microsoft's Bookshelf which contains a dictionary, almanac, thesaurus, basic encyclopedia and related material
Source: Information today. 14(1997) no.3, S.28-29
Type: a

Bates, M.E.: Compton's New Media (1995) 0.00

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Abstract: Describes a number of CD-ROM databases from Compton's New Media for home use: Interactive encyclopedia, Encyclopedia of American history, Sporting new pro football guide, The pill book, The Bernstein bears learning at home, Haight-Asbury in the sixites, and Life styles of the rich and famous cookbook
Type: a

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