-
Yuan, X. (J.); Belkin, N.J.: Applying an information-seeking dialogue model in an interactive information retrieval system (2014)
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- Abstract
- Purpose - People often engage in different information-seeking strategies (ISSs) within a single information-seeking episode. A critical concern for the design of information retrieval (IR) systems is how to provide support for these different behaviors in a manner which searchers can easily understand, navigate and use, as they move from one ISS to another. The purpose of this paper is to describe a dialogue structure that was implemented in an experimental IR system, in order to address this concern. Design/methodology/approach - The authors conducted a user-centered experiment to evaluate the IR systems. Participants were asked to search for information on two different task types, with four different topics per task, in both the experimental system and a baseline system emulating state-of-the-art IR systems. The authors report here the results related explicitly to the use of the experimental system's dialogue structure. Findings - For one of the task types, most participants followed the search steps as predicted in the dialogue structures, and those who did so completed the task in fewer moves. For the other task type, predicted order of moves was often not followed, but participants again used fewer moves when following the predicted order. Results demonstrate that the dialogue structures the authors designed indeed support effective human information behavior patterns in a variety of ways, and that searchers can effectively use a system which changes to support different ISSs. Originality/value - This study shows that it is both possible and beneficial, to design an IR system which can support multiple ISSs, and that such a system can be understood and used successfully.
- Date
- 6. 4.2015 19:22:59
- Source
- Journal of documentation. 70(2014) no.5, S.829-855
-
Belkin, N.J.; Croft, W.B.: Retrieval techniques (1987)
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- Source
- Annual review of information science and technology. 22(1987), S.109-145
-
Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998)
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- Date
- 22. 9.1997 19:16:05
- Pages
- S.45-62
-
Belkin, N.J.; Oddy, R.N.; Brooks, H.M.: Ask for information retrieval : Pt.1: Background and theory; Pt.2: Results of a study (1982)
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- Source
- Journal of documentation. 38(1982), S.61-71 (Pt.1); S.145-191 (Pt.2)
-
Belkin, N.J.; Cabezas, A.; Cool, C.; Kim, K.; Ng, K.B.; Park, S.; Pressman, R.; Rieh, S.; Savage, P.; Xie, H.: Rutgers interactive track at TREC-5 (1997)
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- Pages
- S.257-265
-
Belkin, N.J.; Cool, C.; Koenemann, J.; Ng, K.B.; Park, S.: Using relevance feedback and ranking in interactive searching (1996)
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- Pages
- S.181-209
-
Robertson, S.E.; Belkin, N.J.: Ranking in principle (1978)
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- Source
- Journal of documentation. 34(1978), S.93-100
-
Belkin, N.J.: ¬The cognitive viewpoint in information science (1990)
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- Source
- Journal of information science. 16(1990), S.11-15
-
Belkin, N.J.; Robertson, S.E: Information science and the phenomenon of information (1976)
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- Source
- Journal of the American Society for information science. 27(1976), S.197-204
-
Belkin, N.J.: Anomalous states of knowledge as a basis for information retrieval (1980)
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- Source
- The Canadian journal of information science. 5(1980), S.133-143
-
Belkin, N.J.: Cognitive models and information transfer (1984)
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- Source
- Social science information studies. 4(1984), S.111-129
-
Belkin, N.J.: Information concepts for information science (1978)
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- Source
- Journal of documentation. 34(1978), S.55-85
-
Belkin, N.J.: Ineffable concepts in information retrieval (1981)
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- Pages
- S.44-58
-
Belkin, N.J.; Chang, S.J.; Downs, T.; Saracevic, T.; Zhao, S.: Taking account of user tasks, goals and behavior for the design of online public access catalogs (1990)
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- Pages
- S.69-79
-
Daniels, P.J.; Brooks, H.M.; Belkin, N.J.: Using problem structures for driving human-computer dialogues (1985)
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- Footnote
- Wiederabgedruckt in: Readings in information retrieval. Ed.: K. Sparck Jones u. P. Willett. San Francisco: Morgan Kaufmann 1997. S.135-142.
- Pages
- S.645-660
-
Belkin, N.J.; Marchetti, P.G.; Cool, C.: BRAQUE: design of an interface to support user interaction in information retrieval (1993)
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- Source
- Information processing and management. 29(1993) no.3, S.325-344
-
Belkin, N.J.: Interaction with texts : information retrieval as information seeking behavior (1993)
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- Pages
- S.55-66
-
Cool, C.; Belkin, N.J.: Interactive information retrieval : history and background (2011)
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- Pages
- S.1-14
-
Belkin, N.J.: ¬The problem of 'matching' in information retrieval (1980)
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- Pages
- S.187-197
-
Belkin, N.J.; Croft, W.B.: Information filtering and information retrieval : two sides of the same coin? (1992)
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- Source
- Communications of the Association for Computing Machinery. 35(1992) no.12, S.29-38
