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  • × author_ss:"Berinstein, P."
  • × year_i:[1990 TO 2000}
  1. Berinstein, P.: Communicating with library users : a self-study program (1994) 0.01 
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    Abstract
    This self-study workbook guides the librarian toward understanding of the library patron. Through examples and exercises, this workbook illustrates factors that influence communication and offers techniques librarians can adopt for effective interaction at the desk. Chapters include: the communication process, barriers to communication, understanding the user, reference librarian, know thyself, the reference interview and additional techniques for reducing noise
  2. Berinstein, P.: Microsoft Network (MSN) : the devils's in the detail (1996) 0.01 
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    Date
    1. 8.1996 22:03:57
  3. Berinstein, P.: Turning visual : image search engines on the Web (1998) 0.01 
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    Source
    Online. 22(1998) no.3, S.37-38,40-42

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