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  • × author_ss:"Bertrand-Gastaldy, S."
  1. Alberts, I.; Bertrand-Gastaldy, S.: ¬A pragmatic perspective of E-mail management practices in two Canadian public administrations (2008) 0.00 
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    Content
    This paper examines the prevalent contextual factors involved in the work of middle managers as they read and classify e-mail within two Canadian public administrations. Looking at e-mail through the lens of pragmatics and genre theory, the intent here is to devise a solution to alleviate issues associated with e-mail management practices. Resulting from this research, the E-mail Pragmatic Framework is presented. This framework takes into account prevailing individual, contextual and textual factors in the reading and classification of e-mail. As an alternative to speech act theory, a typology of e-mail pragmatic functions aiming to capture the expectations of middle managers as they interact with the e-mail genre is outlined.
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  2. Bertrand-Gastaldy, S.; Davidson, C.H.: Improved design of graphic displays in thesauri : through technology and ergonomics (1986) 0.00 
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  3. David, C.; Giroux, L.; Bertrand-Gastaldy, S.; Lanteigne, D.: Indexing as problem solving : a cognitive approach to consistency (1995) 0.00 
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  4. Meunier, J.-G.; Bertrand-Gastaldy, S.; Lebel, H.: ¬A call for enhanced representation of content as a means of improving online full-text retrieval (1987) 0.00 
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  5. David, C.; Giroux, L.; Bertrand-Gastaldy, S.; Lanteigne, D.: Indexing as problem solving : a cognitive approach to consistency (1995) 0.00 
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