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Abstract

Examines the traditional role of the reference librarian and considers changes as the result of information technology. CD-ROMs are revolutionising the way reference services are organised; they change the priorities and affect the basic skills of the staff. The changes that occur are evident in 5 major areas: the range of databases in a multi-media environment; the chnaging function of the reference service; the retraining of staff and users; the changing of reference interview; and the reappraisal of user education

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Source

Encyclopedia of library and information science. Vol.60, [=Suppl.23]