Search (3 results, page 1 of 1)

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Abstract

Bilal, in this third part of her Yahooligans! study looks at children's performance with self-generated search tasks, as compared to previously assigned search tasks looking for differences in success, cognitive behavior, physical behavior, and task preference. Lotus ScreenCam was used to record interactions and post search interviews to record impressions. The subjects, the same 22 seventh grade children in the previous studies, generated topics of interest that were mediated with the researcher into more specific topics where necessary. Fifteen usable sessions form the basis of the study. Eleven children were successful in finding information, a rate of 73% compared to 69% in assigned research questions, and 50% in assigned fact-finding questions. Eighty-seven percent began using one or two keyword searches. Spelling was a problem. Successful children made fewer keyword searches and the number of search moves averaged 5.5 as compared to 2.4 on the research oriented task and 3.49 on the factual. Backtracking and looping were common. The self-generated task was preferred by 47% of the subjects.

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Abstract

This study examined the success and information seeking behaviors of seventh-grade science students and graduate students in information science in using Yahooligans! Web search engine/directory. It investigated these users' cognitive, affective, and physical behaviors as they sought the answer for a fact-finding task. It analyzed and compared the overall patterns of children's and graduate students' Web activities, including searching moves, browsing moves, backtracking moves, looping moves, screen scrolling, target location and deviation moves, and the time they took to complete the task. The authors applied Bilal's Web Traversal Measure to quantify these users' effectiveness, efficiency, and quality of moves they made. Results were based on 14 children's Web sessions and nine graduate students' sessions. Both groups' Web activities were captured online using Lotus ScreenCam, a software package that records and replays online activities in Web browsers. Children's affective states were captured via exit interviews. Graduate students' affective states were extracted from the journal writings they kept during the traversal process. The study findings reveal that 89% of the graduate students found the correct answer to the search task as opposed to 50% of the children. Based on the Measure, graduate students' weighted effectiveness, efficiency, and quality of the Web moves they made were much higher than those of the children. Regardless of success and weighted scores, however, similarities and differences in information seeking were found between the two groups. Yahooligans! poor structure of keyword searching was a major factor that contributed to the "breakdowns" children and graduate students experienced. Unlike children, graduate students were able to recover from "breakdowns" quickly and effectively. Three main factors influenced these users' performance: ability to recover from "breakdowns", navigational style, and focus on task. Children and graduate students made recommendations for improving Yahooligans! interface design. Implications for Web user training and system design improvements are made.

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Abstract

This study compared the search features and retrieval performance of Yahooligans!, Ask Jeeves for Kids, and Super Snooper on identical searches. This extended the earlier research conducted by Bilal (1999), which examined the cognitive, affective, and physical behaviors of twenty-two 7th grade science students' use of Yahooligans! search engine. The three types of searches the students formulated in Yahooligans! on an imposed fact-driven query were here conducted in Ask Jeeves for Kids and Super Snooper. The retrieval performance criteria of the three engines included: (1) retrieval output, (2) relevance, (3) overlap in results, and (4) redundancy. A matrix of features (e.g., database coverage, search interface, search capabilities, retrieval interface, filtering, feedback, online help, FAQs, and advertisements) was developed to compare the engines. The performance of the natural language capability embedded in Ask Jeeves for Kids was evaluated by comparing the results retrieved directly from Yahooligans! to those Ask Jeeves for Kids returned from Yahooligans! on identical searches.The. results shed light on the strengths and weaknesses of each engine and appropriateness to specific types of queries. Yahooligans! was the most effective on keyword searching. Super Snooper returned the highest number of hits but with zero relevance on all types of searches. Ask Jeeves for Kids was successful only on one keyword search and failed both the natural language phrase and multiple keyword. Implications are made for improving the engines' design, retrieval performance, and search features, as well as for user instruction