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Abstract

Introduces a new community of research and practice: social informatics of digital libraries (electronic libraries) and defines it as the study of social influences, processes, practices and effects related to how knowledge is structured and communicated in electronic libraries

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Abstract

This article explores the role of scenarios (or use-oriented design representations) in the Afya project as a participatory action research (PAR) tool for studying information seeking and use across the "digital divide." With the aim of improving access to health information and services for Black women, the Afya project has involved forging community-level partnerships with SisterNet, a local grassroots group of Black women devoted to improving their physical, emotional, intellectual, and spiritual health. In the context of community health care, scenarios in the Afya project as a socially grounded planning and design methodology have taken the form of personal narratives of Black women that capture their social experiences and typical problematic health situations. Scenarios of Black women point towards the need to foster social justice by nurturing equitable and participative social activities around technological development and use associated with health information services. Scenarios also suggest specific action-oriented strategies for empowering Black women to build social and digital technologies that we hope will make the provision of health care in our community more just.

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Abstract

The research reported here was conducted throughout 1998 under the auspices of the Community Networking Initiative (CNI), which seeks to increase participation of low-income, primarily African American, residents in a local community computer network. CNI project aims include analysis of information needs and exchange at the local level, delivery of computers and training to teens and adults, provision of technical assistance to community-based organizations, and redesign of Prairienet, the local community computer network, to make it a better tool for bridging the digital divide between low- and higher-income users. To analyze community information needs and exchange patterns--along with computing practices--data were gathered via in-depth household interviews, focus groups, written questionnaires, and a follow-up telephone interview that surveyed adult trainees about their use of equipment six months after they had completed their CNI training and received a computer for their household. In this paper, we focus on reporting and discussing results related to information exchange practices. We found that word-of-mouth exchanges with people in one's close social circle and contacts with community organizations appear to be the most important mechanisms for accessing and exchanging information about community activities and resources. Informal social networks also figured prominently in the exchange of information and support related to the CNI project itself. Based on our study results, the CNI project is seeking ways to introduce training and support programs that capitalize on existing social networks and are contextualized to community information needs and interests

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Source

Encyclopedia of library and information science. Vol.52, [=Suppl.15]

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Source

Library trends. 43(1995) no.4, S.544-570