Bonaventura, M.: ¬The benefits of a knowledge culture (1997)
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- Abstract
- Reviews the emergence of knowledge management as a discipline, presents a model for the flow of commercila knowledge through an organization (knowledge economies), and looks at the cultural and organizational ramifications of knowledge programmes (knowledge cultures). Discusses the technological superstructure in the context of one intranet application: coporate digital library. Asserts that applications of this type can only be said to be commercially successful when they are deployed in support of knowledge based iniatives where first order benefits can be realized, in particular improved market performance. Provides a prototypical benefit statement
